Front Desk Officer Job at La Campagne Tropicana Beach Resort
La Campagne Tropicana Beach Resort is a luxury resort dedicated to providing exceptional hospitality and unforgettable experiences to our guests. Nestled in a breathtaking location, we pride ourselves on offering world-class amenities, outstanding service, and a welcoming atmosphere. Our organization is a prominent and leading resort in the hospitality business in Africa.
We are recruiting to fill the position below:
Job Position: Front Desk Officer
Job Location: Ibeju Lekki, Lagos
Employment Type: Full-time
Key Responsibilities
- Welcome guests with warmth and professionalism, ensuring a smooth check-in and check-out process.
- Manage reservations, answer inquiries, and handle guest requests efficiently.
- Provide information about resort facilities, local attractions, and special offers.
- Handle payments, invoices, and maintain accurate records.
- Address and resolve guest concerns promptly to maintain high service standards.
- Uphold the resort’s policies and maintain a well-organized front desk area.
Requirements
- Previous experience in a front desk, reception, or customer service role (preferably in the hospitality industry).
- Excellent communication and interpersonal skills.
- Proficiency in computer systems and reservation software
- Strong multitasking and problem-solving abilities.
- A friendly, professional demeanor with a passion for customer service.
- Ability to work flexible hours, including weekends and holidays.
What We Offer
- A dynamic and supportive work environment in a top-tier resort.
- Training and career development opportunities.
Method of Application
Interested and qualified candidates should send their CV to: Careers@lacampagnetropicana.com using "“Front Desk Officer Application" as the subject of the mail.
Note
- Join us and be part of an extraordinary resort experience!
- If you are passionate about hospitality and enjoy making guests feel welcome, we would love to hear from you!
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