Front Desk Representative Job at Mixenz Concepts

Mixenz Concepts is focused on the production of healthy drinks and parfait. We specializein creating and serving a variety of refreshing drinks and delicious, creamy parfaits. Our offering sinclude smoothies, juices, cold drinks, and a range of layered parfaits made with fresh fruits, yogurt, granola, and other healthy toppings. This business emphasizes quality, freshness, and customer satisfaction, catering to health-conscious individuals and those looking for quick, nutritious snacks.

We are recruiting to fill the position below:

Job Position: Front Desk Representative

Job Location: Nigeria
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.
• The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
• The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• High School diploma; additional qualifications will be a plus.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation.