Front Office Manager Job at Kredete

Kredete is a financial technology platform that helps African immigrants in the diaspora build credit through instant international money transfers to 22+ countries, with low fees. We also offer businesses an API-based infrastructure for secure and low-cost cross-border payments to many African countries.

We are recruiting to fill the position below:

Job Position: Front Office Manager

Job Location: Lagos
Employment Type: Full-time

About the Role

• The Front Office Manager serves as the first point of contact for visitors, clients, and employees, ensuring a welcoming, professional, and efficient front office experience.
• This role is responsible for managing reception duties, handling inquiries, coordinating office logistics, and supporting day-to-day administrative activities.

What You’ll Work On

• Welcome and assist visitors, clients, and employees in a professional and courteous manner.
• Answer, screen, and direct incoming calls, emails, and other communications appropriately.
• Manage office access, maintain visitor logs, and issue visitor passes when required.
• Coordinate meeting room bookings and support conference or meeting setups.
• Assist with general office administration including filing, data entry, document preparation, and record keeping.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain office supplies and ensure the reception and common areas are organized and professional.
• Support internal teams with ad hoc administrative tasks, including scheduling, reporting, and document management.
• Report any office maintenance, safety, or security concerns promptly.

What We’re Looking For

• Minimum of 2 years of experience in a front desk, administrative, or office assistant role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Proficiency in MS Office and office management systems.
• Ability to handle confidential information with discretion.
• Friendly, approachable, and customer-service oriented.

Key Competencies:

• Communication & Interpersonal Skills
• Professionalism & Customer Service
• Attention to Detail
• Time Management & Organization
• Problem Solving & Initiative.