Head of Finance Operations Job at Klasha

Klasha makes it easy for African consumers to shop online. We build technology that allows African consumers to easily access the goods they want on the continent. We enable payments online in local African currencies and can handle the last-mile logistics for our retail partners too. Statistically, Africa is the future, so we believe consumers on the continent should have the same frictionless access to the global e-commerce economy as consumers in the West.

Klasha was founded in Lagos, Nigeria in 2018 and is backed by Techstars, Ginco Investments and a group of notable angel investors. Klasha is run by 20-somethings from five nationalities that speak six different languages between them. Klasha has offices in Johannesburg, South Africa and Lagos, Nigeria.

We are recruiting to fill the position below:

Job Position: Head of Finance Operations
Job Location: Lagos
Employment Type: Full-time

Job Responsibilities

• Lead and drive the opening and onboarding of local and international bank accounts across jurisdictions with speed and persistence.
• Manage relationships with banking partners and ensure compliance with onboarding requirements.
• Monitor all inflows/outflows across bank accounts and payment rails to ensure timely merchant settlements and currency availability.
• Design and implement robust, scalable finance operations processes, including merchant settlement processes, trade bookings, reconciliations, and cash management controls.
• Develop and enforce standard operating procedures (SOPs) to reduce manual errors and operational risks.
• Support the treasury function in executing trades and managing liquidity needs for cross-border payments.
• Oversee bank, PSP, and wallet reconciliations, ensuring timely resolution of breaks.
• Ensure strict adherence to internal controls and regulatory requirements.
• Monitor and manage cash flow movements and FX positions.
• Coordinate with the finance team on reporting requirements, including daily cash position reports, merchant settlement trackers, and FX utilisation logs.
• Collaborate with Product and Tech to automate key operational processes.
• Manage and grow the finance operations team as required.

Person Specification

• Proven experience (5+ years) in finance operations, treasury, or payments within a fintech or financial services environment.
• Strong understanding of cross-border payments, banking operations, and FX flows.
• A self-starter with a strong sense of urgency and ownership.
• Excellent stakeholder management skills with the ability to push through bottlenecks, follow up diligently, and drive action.
• Strong attention to detail with a process-improvement mindset.
• Working knowledge of reconciliation tools, treasury management, and ERP systems is a plus.
• Resilient, solutions-driven, and comfortable navigating ambiguity in a high-growth environment.

Method of Application
Interested and qualified candidates should send their CV to: talent@klasha.com using the Job Position as the subject of the mail.