Head of Logistics Job at PZ Cussons

PZ Cussons is a dynamic consumer products group and innovator of some of the world's best known and loved brands. Calling on over 130 years of expertise, we operate internationally in carefully selected developed and emerging markets that present the greatest strategic potential for future growth. Our world-class supply chain and distribution networks enable us to meet our global consumer needs and deliver quality brands that add value and enhance everyday lives.

We are recruiting to fill the position below:

Job Position: Head of Logistics
Job Location: Ilupeju, Lagos
Employment Type: Full-time

Job Purpose

• To lead the overall logistics strategy development and implementation, manage customer services operations and cost to serve efficiently in order to enable PZC &TEC achieve their growth and profit ambitions in Nigeria.

Reporting Relationships:

• Responsible to : Africa Supply Chain Director.
• Responsible for: Inbound Logistics Manager, Outbound Logistics Manager, Transport Manager, Customer Services Manager

Internal & External Relationships:

• Identify the most significant ones
• Attach a preferred suppliers list if available
• Detail which networks the jobholder will be part of e.g. finance, category
• Logistics Providers: Transporters (dedicated and conventional)
• POLICE: contacts for depot security.
• Banks – Upcountry depot support
• Transporters union
• NAFDAC: Depot inspection
• Security Contractors
• Power (Generator) – Contractors for depot generators
• State Government Agencies – Tax Offices and Board of Internal Revenue in places where RDCs are located for purpose of employee and sales tax, VAT etc.
• Manufacturing Heads, Sales Heads, Finance Head, HR Head, Aftersales Head, etc.

Job Context & Special Features:

• Explain any special features or context in which the job operates
• Detail any language or mobility requirements
• Demanding Trade customers
• Product portfolios (FC & TEC)
• Business Goals & Priorities
• Infra Structure affecting speed of stock delivery
• Transporters Union
• Risk of stock losses
• Budget constraints

Responsibilities
Principal Accountabilities:
Logistics Strategy Development 

• Development of national and international logistics strategies to achieve service leadership at competitive cost and the establishment of plans, measures and milestones for their execution. Strategy development will cover the following areas;
  • Analysing Customer Suppliers and Market trends.
  • Evaluating Competitive Position
  • Developing Logistics Objective
  • Generating Logistics Strategies and Plans
  • Measuring and Assessing Supply Chain Performance

Customer Service Management:

• Anticipation, assessment and specification of customer-driven service options to create competitive advantage. 
• The management and co-ordination of internal activities and information necessary to deliver the specified services at the agreed levels. It includes;
  • Developing Logistics-Based Customer Service Options
  • Ensuring Effective Delivery of the Customer Service Package
  • Supply Chain Liaison with Customers
  • Managing Customer Orders and Payments
  • Customer Data Administration and Information

Stock Management and Physical Distribution:

• Satisfaction of customer service and quality requirements at most effective cost through the design and operation of a distribution strategy and network and the operational management of the distribution facilities and resources. It includes;
  • Designing Distribution Strategy and Networks
  • Establishing and Managing Distribution Contracts
  • Physical Stock Management and Warehouse Operations
  • Managing Transport
  • Measuring Distribution Performance
  • Managing Legal Distribution Requirements

Supplies Management:

• The role of Logistics in supply management is to ensure the efficient flow and quality of material to meet customer services objectives through measuring and improving capabilities of suppliers and incoming materials management. It includes;
  • Supply Assessment and Development
  • Managing Materials and Information Flows with Suppliers
  • Optimising Inbound Supply Chain
  • Managing Risk and Contingency
  • Measuring Supply Performance

Requirements
Knowledge, Skills & Experience Needed:

• A degree in Engineering/Pure Sciences/Economics.
• 10 –15 years industry experience is required.
• Good understanding of Supply Chain Flows is mandatory.
• Ability to lead and manage virtual teams,
• Good & strong management skills.
• Numeracy,
• Interpersonal skills
• Must be self-motivated, exude energy and drive
• Needs to have conflict management & resolution skills.
• IT proficiency.