Help Desk Technician Job at A&G Solutions Global Limited
A&G Solutions Global Limited is an Ecommerce logistics company that specializes in procurement (local and international), export, import and fulfilment services. We design and implement industry-leading solutions together with our worldwide network of partners.
We are recruiting to fill the position below:
Job Position: Help Desk Technician
Job Location: Lagos
Employment Type: Full-time
Job Description
- We're seeking a highly skilled and customer-focused Help Desk Technician to join our technical support team in Lagos.
- As a Help Desk Technician, you'll play a vital role in providing technical support and assistance to our clients, resolving software, and network issues in a timely and professional manner.
- If you're a tech-savvy problem-solver with excellent communication skills, we'd love to hear from you!.
Key Responsibilities
- Provide technical support and assistance to clients via phone, email, and in-person
- Troubleshoot and resolve software, and network issues
- Install, configure, and maintain computer systems, software, and peripherals
- Collaborate with internal teams to resolve technical issues and improve our services
- Stay up-to-date with emerging trends and technologies in the IT industry.
Requirements
- 1+ years of experience in technical support or a related field
- Strong technical knowledge of computer systems, software, and networks
- Excellent communication, problem-solving, and analytical skills
- Ability to work independently and collaboratively as part of a team.
Salary
N250,000 - N500,000 monthly.
Method of Application
Interested and qualified candidates should send their resume, cover letter and certifications (if applicable) to: alishaojuobi@gmail.com using the Job Position as the subject of the mail.
Note: Provide top-notch technical support and take your career to the next level!.
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