IT Officer Job at Population Services International

There are over 7,000 “PSI’ers” around the world. It’s a motivated group of entrepreneurs and professionals with a diverse range of backgrounds all the way from the medical industry to the music business, all with unique skills we bring to the job.

We are recruiting to fill the position below:

Job Position: IT Officer

Job Location: Abuja

Your Contribution

• Respond to end user requests for hardware and software related technical assistance.
• Deploy and maintain all internal IT services for PSI, including managing IT inventory.
• Install, troubleshoot, and repair issues with computers, printer/copiers, mobile devices and other equipment.
• Configure appropriate equipment and system access for employee onboarding and provide technology related education and ongoing support.
• Test and apply OS installs and upgrades and upgrade administrative tools and utilities.
• Maintain Wi-Fi access points, conference room technical equipment and printers.
• Setting up and managing Office 365 user accounts and subscriptions
• Setting up SharePoint document libraries and permissions
• Supporting users accessing Office 365 services
• Windows 10 deployments and user computer setups
• Internet connectivity troubleshooting
• Maintain anti-virus/malware software deployment.
• Manage backup, restore, and recovery support for PSI data.
• Maintain IT security policies and procedures to ensure systems and data are protected.
• Develop and maintain a disaster recovery plan for the organization.
• Proactively identify technology and end-user risks/concerns and implement strategic solutions and controls in a timely manner.
• Maintain communications and working relationships within the organization and with outside IT service providers.

Requirements
What are we looking for?

• Good University Degree / HND in Computer Science or any other related field.
• Minimum of 3 years relevant work experience on ICT
• Good working knowledge of Microsoft packages, Systems and Applications
• Good working knowledge of ‘Windows’ based desktop and server operating systems
• Excellent problem-solving and resolution abilities on a wide range of software, hardware and network issues
• Good experience in info-graphics design and development
• Ability to set-up IT equipment for the office.
• Ability to advice, communicate effectively and assist a range of non-technical users within an organization.
• High standards of integrity and approachability

The candidate we hire will embody PSI’s corporate values:

• Measurement: You use hard evidence to make decisions and guide your work. You set clear goalposts in advance and explain clearly if you need to move them.
• Pragmatism: You’ll strive to deliver the best possible result with the resources available. You won’t be paralyzed by a need to make things perfect.
• Honesty: You own your mistakes and are open about your shortcomings – it’s the only way you’ll learn and improve.
• Collaboration: You’ll quickly establish a mental map of whom you can rely on for what, on your team, at headquarters, and in our country offices – if you try to do it all yourself, you won’t succeed.
• Trust: You accept limits to your sphere of control and give colleagues the benefit of the doubt.
• Commitment: You are in it for the long-haul and want to grow with the organization, just like PSI serves its consumers and partners with host-country governments through thick and thin.

Method of Application
Interested and qualified candidates should send their Comprehensive CV / Resume and Cover Letter (as one PDF / Word document) to: bopsmanager@psinigeria.org and sdikko@psinigeria.org using the Job Position as the subject of the mail.

Note

• Applications shall be reviewed on a rolling basis.
• Female candidates are highly encouraged to apply
• Due to the high volume of applications, only finalists will be contacted.