IT Administrator Job at Olam Nigeria Limited

Olam Nigeria Limited is located in Lagos, Nigeria and is part of the Farm Support Services Industry. Olam Nigeria Limited has 3,000 employees at this location and generates $222.01 million in sales (USD).

With offices and operational units across all geopolitical zones of the Nigerian Federation, Olam has a wide and growing network of farmers, suppliers, wholesalers, local buying agents (LBAs), customers and service providers. Today, these networks encompass approximately 500,000 farmers and have created tens of thousands of jobs in indirect employment.

We are recruiting to fill the position below:

Job Position: IT Administrator

Job Location: Kaduna

Job Summary

• The Regional IT Administrator is responsible for managing and overseeing the IT infrastructure and operations within a designated region, ensuring optimal performance, security, and reliability of all IT systems and services. 
• This role requires a well-rounded individual with a deep understanding of IT systems, excellent problem-solving skills, and the ability to work in a fast-paced environment.

Key Responsibilities
IT Infrastructure Management:

• Oversee the installation, configuration, and maintenance of hardware and software.
• Ensure reliable network performance, including monitoring and troubleshooting network issues.
• Implement and manage Servers, firewall, antivirus, and other security measures to protect IT infrastructure.

User Support and Training:

• Provide technical support to end-users, resolving hardware and software issues promptly.
• Conduct training sessions to educate staff on IT policies, procedures, and best practices.
• Maintain a helpdesk system, tracking and managing support requests efficiently.

Continuous Improvement:

• Stay abreast of the latest IT trends and technologies, evaluating their potential impact on the organization.
• Identify opportunities for process improvements and implement innovative solutions.
• Conduct regular audits and assessments of IT systems to identify and mitigate risks.

Policy and Compliance:

• Develop and enforce IT policies and procedures to ensure compliance with industry standards and regulations.
• Ensure data privacy and protection in accordance with applicable laws and regulations.
• Collaborate with legal and compliance teams to address any IT-related legal matters.

Requirements

• Bachelor’s Degree in information technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT administration, with at least 3 years in a regional or similar role.
• Proven experience in managing IT infrastructure and support services.
• In-depth knowledge of network protocols, systems, and administration.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Proficiency in managing servers and Network devices.
• Experience with IT security tools and best practices.
• Familiarity with helpdesk and project management software.
• Ability to work independently and as part of a team.
• Exceptional organizational and time management abilities.