Job Vacancies at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the following positions below:

1.) Analyst - OTT Partnerships, Marketing

Requisition Number: 5581
Job Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 2
Reports To: Manager Converged Services
Division: Marketing

Mission

• Responsible for the end-to-end coordination of the implementation of consumer OTT partnership strategy and plans. 
• It requires strong analytical skills, market insight, exceptional communication skills, relationship management skills, and a deep understanding of emerging market challenges, good negotiation and partnering skill, ability to work cross-functionally. Must be able to identify industry trends and key influencers.

Description

• Identify opportunities for additional revenue streams through new partnerships and monetization strategies.
• Grow recruitment and conversion of new data users through customer engagements on OTT platforms.
• Implement and manage creative marketing campaigns and promotions that increase user awareness and drive customer acquisition.
• Collaborate with internal and external teams to execute campaigns aimed at increasing data revenue and user engagement.
• Collaborate with the Business Intelligence (BI) team to maintain databases, tools, and models for tracking and analyzing proposition performance metrics.
• Drive the implementation of scalable initiatives with partners, ensuring they meet business objectives.
• Establish and manage strategic partnerships with OTT providers (e.g., Meta, TikTok, Google) and tech startups to enhance content offerings and drive revenue growth.
• Leverage data-driven insights to refine product offerings and make informed decisions about future proposition development.
• Develop a deep understanding of our business and partners' needs, industry trends, and competitive landscape to drive revenue through collaborative efforts with partners.
• Develop and execute strategies to drive incremental data revenue, increase MTN digital distribution, and enhance the user experience on MTN e-store on partner’s platforms in collaboration with partners.
• Support the development and execution of joint marketing campaigns in collaboration with OTT partners to increase data usage and user acquisition.
• Conduct data product audits and reviews, customer use analysis, competitive analysis of matching products, and feedback on product enhancement
• Track the performance of launched data propositions by monitoring key performance indicators (KPIs), including user engagement, data revenue, and customer satisfaction.
• Prepare detailed reports on proposition performance, highlighting areas for improvement and optimization.

Requirements
Education:

• First Degree in any related discipline 
• Fluent in English

Experience:
3 - 7 years of experience with experience working with others

• Experience working in a medium organization 
• Experience in product development, customer experience, Analytical Skills, Presentations and conceptualization of Concept.

Click here to apply online

2.) Analyst - Proposition and Customer Insights, Marketing

Requisition Number: 5567
Job Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Proposition and Customer Insights High Value Prepaid
Division: Marketing

Mission

• To implement, monitor and report on customer connection, usage and retention initiatives to drive achievement of business objectives for High Value segment of the consumer market.
• Provide relevant and up to date information to aid proper decision making with the authority limits of the Brand Manager.  

Description

• Provide input into the development of marketing plan that plays a role in effective product development, launch and quality adoption within the High Value segment 
• Monitor projects and ensure they are delivered to budget and on time. 
• Implement marketing strategies and initiatives to drive acquisition, usage and revenue growth of MTNNs High Value Segment customers. 
• Manage and coordinate brand promotion, product launch and re-launch from end-to-end. 
• Develop work implementation plan, ensuring it is in alignment with the business strategy of the segment. 
• Continuously identify, review and monitor demographic profiles of the High Value segment customers  
• Work with the Youth Segment Manager in the development of advertising/communication concepts in support of MTN’s brand building initiatives that can be successfully executed in the High Value market place 
• Maintain and build the High Value brand through advertising, media and any other marketing means while managing relationship with key media agencies on a daily basis. 

Requirements
Education:

• First degree in any related discipline  
• Fluent in English  

Experience:
3-7 years of experience which includes:

• Customer contact and understanding of consumers  
• Marketing plans, advertising materials and product life cycle monitoring 
• Experience in Telecommunications Industry/FMCG 

Click here to apply online

3.) Analyst - Visualisation, Marketing

Requisition Number: 5530
Job Location: Ikoyi, Lagos
Job type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Visualisation
Division: Marketing

Mission

• To support the business in understanding and utilizing business intelligence information in order to make informed decisions

Description

• Participate in the development and review of user requirements and/or functional specifications that relate to systems implementation and appropriate use.
• Participate in designing and implementation of BI software and systems, including integration with databases and data warehouses.
• Participate in the selection, blueprinting, requirements gathering, designing, and rolling out BI solutions to end users and continually strive for a unified single version of truth across all business intelligence data used for business decision.
• Provide and articulate understanding of secondary data sources and knowledge of interoperability of data sources.
• Provide business hands-on training and first level application support on business intelligence applications
• Ensure the integrity of enterprise data information by ensuring correct business rules are adhered to, product configurations are in line with the existing data structures to support business intelligence practice.
• Provide prompt resolution of BI systems issues related to integration of peripheral systems and ensure high levels of BI availability through support functions and in-depth testing.
• Ensure that Marketing & Strategy and MTNN business requirements for data and analytics are adhered to.
• Ensure availability and integrity of customer data (usage, behavior, ARPU, etc. by geography and product) and solve intelligence and information problems and provide insight from incomplete information.
• Serve as data steward for all business intelligence data – availability and ease of use.
• Demonstrate broad understanding of best practices for data and analytics, business intelligence and  technologies to support business intelligence practice
• Understand the telecoms data architecture landscape to derive value on data assets and support business decisions.

Requirements
Education:

• First Degree in any related discipline 
• Fluent in English.

Experience:
3-7 years of experience which includes

• Experience working in a medium organization 
• Work experience in a research or business analysis  will be an added advantage.

Application Closing Date: 22nd April, 2025.

Click here to apply online