IT Support Staff Job at Megawatts Nigeria Limited
Megawatts Nigeria Limited is an infrastructure solutions provider. We offer Mechanical, Electrical and Piping solutions for construction, oil & gas sectors, infrastructure and industrial projects. Our pride lies in the provision of innovative engineering services using the latest technologies.
We are recruiting to fill the position below:
Job Position: IT Support Staff
Job Location: Lagos
Job Description
- We are looking to recruit an IT support officer, who can install, configure computer systems, diagnose hardware/ software faults and solve technical and application problems.
Responsibilities
- Manage technology services that meet operational requirements
- Directs and coordinates the implementation IT operations, projects, and programs, ensuring alignment of IT services with the business needs of the area(s) and adherence to best management practices.
- Participates in the development, implementation, and maintenance of policies, objectives, short- and long-range IT planning, with an emphasis on advocating for the needs of the area(s) supported; implements tracking and evaluation programs to assist in accomplishment of established goals.
- Participates in the documentation and implementation of policies and standard operating procedures consistent with those of the office to ensure effective operation of the office
- Provides technical supports to staff
- Reviews vendor contracts and coordinates IT purchases (hardware, software and services) to ensure effective deployment of solutions aligned with user needs.
- Participates in development of IT Service Catalog offerings, Service Level Agreements, and Operating Level Agreements consistent with the needs of the organization.
- Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance.
- Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
- Performs miscellaneous job-related duties as assigned.
Educational Requirements / Skills
- Bachelor's Degree in Computer Science
- Professional Certifications
- Customer support and interpersonal skills
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