Job Openings at MANO Africa

We are recruiting to fill the following positions below:

1.) Store Supervisor

Job Location: Lekki, Lagos
Employment Type: Full Time
Category: Operations

Job Summary

• We are looking for a young, brilliant, and enthusiastic individual who would support the store leader in the daily running of our store operations.

Responsibilities

• Open and close store on time.
• Opening shift for drivers and pickers and ensuring that system and telephones are working.
• Checking motorcycle conditions, documents, and maintenance on time.
• Ensure that all drivers and pickers wear the uniform in good condition.
• Ensure that pickers and drivers execute their work efficiently and on time.
• Ensure no delays in picking, dispatch, and delivery.
• Assist as picker, despatcher, Admin at peak times to ensure quick delivery.
• Advise any customer queries to call center and store Operations Leader immediately.
• Ensure and customer query received by the controller is resolved.
• Focus on an excellent and quick customer experience always.
• Confirm that all products are in 100% condition.
• Confirm that expiry dates are up to date
• Ensure all payments done by customers are accounted for.
• Control and advise any differences.
• Be of service and help to our customers 100% without fail and without counting the cost.
• Keep store manager informed of any issues, problems, complaints, compliments, accidents etc.

Requirements

• At least 1 year of work experience working in a retail store
• Must be wiling to learn
• Must have good communication and leadership skills
• Should live around Surulere or environs.

Click here to apply online

2.) Admin Clerk

Job Location: Lekki, Lagos
Employment Type: Full Time
Category: Operations

Job Description

• Receiving products physically from vendors as well as ensuring invoices and purchase order corresponds with the physical goods.
• Ensuring product quality checks are done on products while receiving
• Implement inter-store product transfers as directed by the commercial or line manager.
• Monitor and Report close to expiry products both on the database and physically in the warehouse.
• Daily inspect product quality in the warehouse.
• Inbounding all products received physically into the inventory database.
• Carry out proper shelf labeling and product arrangement in the warehouse.
• Conduct daily, weekly monthly stock counts and submit reports to line managers.
• Reconcile variances on stock count reports with accounts, commercial and operations.
• Manage and reduce product losses in the warehouse via product handling, expiry, and accurate inbounding on the database

Requirements

• Minimum of HND / BSc.
• At least 2 years of previous work experience working in the retail industry
• Strong analytical skills
• Ability to use SAP
• Good knowledge and usage of Excel
• Must reside around Lekki or environs

Benefits

• Integration in a young and dynamic team
• Professional growth opportunity
• Multicultural environment

Click here to apply online

3.) Order Picker

Job Location: Lekki, Lagos
Employment Type: Full Time
Category: Operations

Description

• We are looking for an energetic Order Picker to ensure the accurate and timely collection of products.
• An order picker must be always on time and able to work long hours on their feet.
• They are strong and deft with an ability to “pick up” on small details.
• We also expect you to be “picky” when it comes to ensuring the quality of orders.

Responsibilities

• Check and receives incoming orders on the Mano app
• Locate products on the shelves swiftly using the Mano app
• Ensure products are clean and not damaged or expired
• Retrieve orders according to quantity, size, etc. ensuring accuracy
• Assist with shelving of received stocks from suppliers
• Receive orders immediately on the phone via the Mano app and pick up items within 3 minutes
• Arrange the picked products neatly in bags and pass to the supervisor for dispatch

Requirements

• National Diploma or equivalent is preferred
• Proven experience as an order picker or other warehouse position
• Diligent and punctual
• Good physical strength and stamina
• Great attention to detail
• Excellent time management

Benefits

• Integration in a young and dynamic team
• Professional growth opportunity
• Multicultural environment

Click here to apply online