Job Openings at Mastercard Nigeria

Mastercard - We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

We are recruiting to fill the following positions below:

1.) Manager, Product Management

Job ID: R-193176
Job Location: Lagos, Nigeria
Job type: Full-time
Job Description: Manager, Product Management, Cyber Products
Category: Product Management

Overview

• Mastercard Cyber and Intelligence (C&I) develops and delivers world-class risk, security products, and services for Mastercard customers across the globe. As part of this organization, Cyber Products Team is responsible for:
• Marketing and distribution of cyber security products and interacting with key customers and stakeholders (issuers, acquirers, processors, government entities, etc.
• Ongoing management and enhancements of key products, analysis and evaluation of performance and insight generation

Responsibilities

• Develops regional go-to-market strategies and leads execution to ensure maximum penetration of product and value delivered to customers. This includes aligning with global teams and supporting the sales team with go-to-market plans, material, pricing and training
• Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning
• Monitor and evaluate product performance; ability to locate and use relevant data to support performance measurement, tracking, and product insights. Build reporting templates and tools
• Become the subject matter expert in Cyber Security (especially in Cyber Risk Management and Cyber Security Standards compliance) to guide customers and internal stakeholders
• Manage and maintain existing product lines on an on-going basis
• Analyze market trends, dynamics, and competition in order to inform product and go-to-market strategies
• Interface with market teams, sales, finance, legal, marketing, operations, implementations as the product owner to ensure successful launch of products
• Build overall understanding of Cyber & Intelligence Solutions offerings and broader Mastercard products and services to leverage synergies within the organization to maximize value delivered to customers

All About You

• Bachelor's Degree in Engineering, Data Analytics, Mathematics, or equivalent experience
• Experience from a cyber security consulting firm desirable
• Excellent analytical skills with an ability to conduct structured analysis and synthesize large amounts of data.
• Ability to effectively manage cross functional partners while performing multiple functions
• Strong problem solving skills, with the ability to multi-task
• Detail-oriented with an ability to understand and manage operational processes
• Knowledge of cyber security risk management, third party risk management, general cyber security concepts knowledge is required.
• Self-motivated, problem solver who is result driven and has a proven track record of delivering success while operating within a team environment
• Strong interpersonal skills to influence and build credibility, collaborative, diplomatic, and flexible
• Strong written, verbal and presentation skills

Click here to apply online

2.) Manager, Consumer Products West Africa

Job ID: R-193168
Job Location: Lagos, Nigeria
Job type: Full-time
Category: Product Management

Overview

• Drive Consumer Debit, Credit and Prepaid strategy development and execution for West Africa Cluster.
• Develop end-to-end and launch market relevant products with key focus on process, consumer experience, pricing, go-to-market, sales enablement
• Deliver vs. GDV, revenue objectives for Consumer Products.
• Grow market share and identify incremental business opportunities

Description of the Role

• Provide customer and competitive feedback in order to embed them into both cluster and regional product line strategy and product development efforts.
• Be a subject matter expert and help strengthening relationships with key customers. Support account and market development teams during customer meetings by sharing product and business insights, provide RFP response support, translate deal-specific needs into product requirements.
• Identify target customers according to their fit into product strategy.
• Have a responsibility for preparing and sharing market MIS (data/insights/performance).
• Analyse portfolio in the respective division to identify growth opportunities
• Train salesforce on product line attributes to improve sales process effectiveness
• Serve a liaison between account team, market development, product and loyalty solutions team in order to understand the gaps in the product proposition; assess and define opportunities to leverage MasterCard assets and platforms in order to enable account teams to deliver higher sales volumes and grow market share
• Feedback market requirements, identify and share product gaps to the regional and, if needed, global team.
• Closely work with marketing team on product marketing strategy, customize sales material to divisional requirements.
• Identify and execute portfolio optimization opportunities in the markets using analytical tools, by leveraging MasterCard Advisors, marketing, Loyalty Solutions with a long-term objective to improve portfolio returns.
• Drive execution of PME framework and principles to demonstrate end-to-end thinking and an understanding of consumer needs and customer/consumer experience.
• Optimize the global/ regional operating model and further strengthen PME discipline (Product Development and Product Management) within the cluster.

All About You

• Able to demonstrate strong influencing and negotiation skills; good networking in sales/ account teams.
• Have a good understanding of the product offering; demonstrate proven ability to develop and successfully implement new products and portfolios initiatives.
• Have a deep industry and market knowledge; have helicopter view and able to move between strategic and tactical levels.
• Have an entrepreneurial approach and vision.
• Have an experience to build and execute quantifiable plans; analytical thinking
• Able to work in complex business environment, to multi-task and manage multiple x-functional partners.

Click here to apply online

3.) Vice President, Account Management

Job ID: R-159664
Job Location: Lagos, Nigeria
Category Sales
Job type: Full time

Job Responsibilities
The job holder will carry out the responsibilities detailed below in the assigned location within West Africa markets:

• Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
• Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
• Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
• Analyze customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
• Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
• Work with virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
• Develop financial modeling and business cases for identified opportunities
• Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
• Be the responsible “face of MasterCard” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.

Major Accountabilities

• This individual is the 'Go To' person for Business Development across the assigned location within West Africa ensuring alignment between the location’s 'go-to-market' approaches and the overall MEA Business Development strategy, taking into account the region's longer term strategic initiatives.
• Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key Banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
• In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
• Establish new partner / vendor/ enabler / joint venture integration with capabilities to sustain MasterCard’s competitive advantage and tracking performance against key objectives.
• This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.
• The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.

Requirements

• Bachelor's Degree required, MBA preferred.
• 10+ years of experience in the financial services and payments business
• Deep business development and marketing experience
• Strong project management, problem solving, analytical and organizational experience
• Experience in merchant acquiring, retailing and / or corporate transactional banking will be advantageous
• Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
• Business Case development, including financial analytics
• Budget preparation and management
• Ability to work collaboratively
• Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
• Strong negotiation and influencing skills
• Organization and time management skills; ability to multi-task
• Exceptional business judgment and strategic planning skills
• Solid solution development skills and effective working both independently and in a team environment
• Strong written and verbal communication skills, including presentation skills
• Strong client management skills
• Strong teamwork skills

Key Competencies sought:

• Business Acumen
• Knowledge leadership
• Finance and planning
• Solution drive
• Results orientation
• Strong Analytical ability

Professional Qualities:

• Leadership
• Influence; assertiveness; initiative
• Autonomy; independence; accountable and responsibly
• Quantitative, qualitative and analytical insight
• Commitment; passion and energy

Corporate Security Responsibility:
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Click here to apply online

4.) Principal, Advisors Client Services - Strategy & Transformation

Job ID: R-152629
Job Location: Lagos, Nigeria
Job type: Full-time
Category: Consulting

Overview

• The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
• We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations.
• Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
• While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
• We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.

Role

• As a Senior Managing Consultant, you will be a trusted client business advisor, and lead client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics.
• You will lead engagement teams to best in class insights and project deliverables. Leading the work of the project Delivery team, you will provide subject matter or industry expertise, be a resources to others to identify creative and efficient solutions, and guide the team to business-focused solutions and recommendations that drive client value.
• Responsibilities within project management will include owning mid- to senior-level client relationships and proactively engaging in the client agenda, internal culture, and relationship risks.
• As a strong people manager, you will mentor and coach junior teammates outside of direct engagement teams, and engender effective contribution to Mastercard’s knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization’s future.

All About You
Qualifications:

• Undergraduate or Master’s Degree and tenured work experience after completing your undergraduate degree
• Experience in a consulting organization as a consultant.
• Experience directly managing multiple people across multiple projects
• Experience as a people manager.
• Demonstrated ability to own and develop relationships with both mid- and executive-level client contacts and inspire confidence in Mastercard as a sought-after partner.
• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
• Exposure specifically in payments and / or retail banking or merchants preferred
• Ability to multi-task in a fast-paced, deadline-driven environment, and balance thought with action while getting the most out of limited resources.
• Advanced Word, Excel, and PowerPoint skills required, SQL / data expertise preferred.
• Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.

We recruit for and value the following core competencies:

• Passion: Actively seeks responsibility and takes pride in guiding project teams towards delivering the highest quality results and recommendations to our clients.
• Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
• Client Management: Inspire client confidence through timely and reliable execution, and develop stakeholder management plans to align priorities and address support and resistance.
• Problem Solving: Leads teams to identify the most critical aspects of a problem, and guides team to business-focused solutions and recommendations that drive client value. Initiates changes to project direction where required, and able to decide and act without the total picture.
• Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills, and leads team to effective and efficient technical capability usage regardless of context.
• Communication and Presence: Leads composition of complete deliverables and other written communication, and demonstrates an ability to communicate verbally in a wide range of complex scenarios and up to senior management levels.
• Teamwork: Motivates medium size teams or key workstreams on large engagements to produce superior quality deliverables while creating an open collaboration environment for all levels, with a will to win attitude.
• Commercial Orientation: Ability to identify strong opportunities to leverage Data & Services capabilities, including identification of cross-sell opportunities beyond direct project work, and partner with broader Data & Services teammates on contracting activities, leveraging knowledge of Data & Services capabilities and how they fit together to create relevant solutions for clients.
• Leadership: Instill a sense of urgency, ownership, and empowerment and thoughtful risk taking into leaders at all levels. Structures work so it aligns with team members’ goals and motivators.
• Integrity: Models Mastercard's values of honesty and integrity. Follows through on commitments and makes others do the same.
• Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.

Click here to apply online