Job Openings at Softhills Limited

Softhill is a leading company in Human Resource Management, dedicated to providing innovative solutions and exceptional service to our clients. We are committed to leveraging data-driven insights to drive our strategic decisions and enhance our business performance. 

We are recruiting to fill the following positions below:

1.) Storekeeper

Job Location: Lagos
Employment Type: Full-time

Job Summary

• We are seeking a highly organized and detail oriented Store Keeper to join our team.
• The successful candidates will be responsible for receiving, storing, and issuing goods, and equipment in a timely and efficient manner.
• The ideal candidate will have excellent inventory management skills, and the ability to work in a fast paced environment.
• Receive detailed and accurate information when goods arrive at the warehouse, then carefully check and record the quantity and condition of goods when moving out of the warehouse.
• Check goods receipt/issue requisition documents under regulations to ensure quality goods and deliver to the right object to avoid confusion.
• Receive delivery documents, make goods issue requests, save information on the goods management system and transfer it to the purchasing or accounting department under regulations to serve the next control stage.
• Responsible for arranging neat and clean locations and premises to receive goods in a convenient, fast, and time-saving way when there is information on goods receipt.
• Ensure that the goods receipt and issue process does not damage the goods.
• Record specifically the goods received note and goods delivery note to list the quantity of the goods.
• Track the number of goods receipt/issue each day and compare with the minimum norm to maintain warehouse efficiency.
• Ensure the management of inventories: control of the rotation of goods, verification of their availability, procurement from suppliers, tidying, cleaning, inventory.

Requirements

• A degree
• Proven experience as a Store Keeper, Warehouse Clerk, or similar role.
• Familiarity with inventory management software and systems.
• Strong attention to detail and accuracy in record-keeping.
• Physical stamina and ability to lift and move heavy objects.
• Good communication and interpersonal abilities.

Salary
N80,000 - N100,000 Monthly. 

Application Closing Date: 10th October, 2024.

Method of Application
Interested and qualified candidates should send their CV to: sleekhr.ng@gmail.com using the Job Position as the subject of the mail.

Note: Candidates staying on the island will be considered

2.) Office Assistant

Job Location: Lagos
Employment Type: Full-time

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Create and update records ensuring accuracy and validity of information
• Schedule and plan meetings and appointments
• Monitor level of supplies and handle shortages
• Maintain trusting relationships with suppliers, customers and colleagues
• Perform receptionist duties when needed

Requirements and skills

• Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
• Knowledge of “back-office” computer systems (ERP software)
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office
• Candidates staying on the island will be considered.

Salary
N80,000 - N100,000 monthly.

Application Closing Date: 10th October, 2024.

Method of Application
Interested and qualified candidates should send their CV to: sleekhr.ng@gmail.com using the Job Position as the subject of the mail.

3.) Customer Service Representative

Job Location: Lagos
Employment Type: Full-time

Requirements

• A degree in any relevant field
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies
• Take the extra mile to engage customers
• Providing introductory information to prospective and new customers
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Requirements
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Female needed for Gender balance
• Only people staying on the islandwill be considered.

Salary
N80,000 - N100,000 monthly.

Application Closing Date: 30th September, 2024.

Method of Application
Interested and qualified candidates should send their CV to: sleekhr.ng@gmail.com using the Job Position as the subject of the mail.