Job Vacancies at Cavista

Cavista is a global technology company creating cloud-based software solutions for clients. With operations around the world, we globalize, standardize and localize our processes, while at the same time remaining sensitive to specific needs in different regions. Our mission is to empower organizations with the world’s best technology solutions.

We are recruiting to fill the following positions below:

1.) Product Coordinator

Job Location: Remote
Employment Type: Full Time

Job Description
Product Coordinator:

• Product Coordinator works with cross-functional teams to ensure that the business, quality and functional goals are met with each product release.
• Responsible for ensuring that all stakeholders are aligned and have visibility at each stage of the delivery lifecycle.
• Works closely with Product owners to understand the business requirements and translates into work for the engineering team.

Job Duties

• Deliver high quality product release increments on time, within budget and scope.
• Provide visibility on product vision and strategy to the engineering team.
• Work with product management and engineering leadership to plan and prioritize product feature backlog and development for the product.
• Ensure that the team always has an adequate amount of prior prepared tasks to work on.
• Communicate engineering productivity and feature progress to product stakeholders.
• Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy.
• Provide backlog management, iteration planning, and clarification of the user stories and acceptance criteria.
• Coordinates the planning product release plans and set expectation for delivery of new functionalities.
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
• Create reports to communicate each stage of the feature delivery lifecycle.

Qualifications

• Bachelor's Degree required.
• Experience in Home Care, Healthcare or Medical Devices, preferred.
• Excellent communication and meticulous planning skills.
• Comfortably work in a fast paced, often ambiguous and event driven high performance workplace.
• The will to collaborate, negotiate and influence, effectively in a team environment.
• Knowledgeable in building and implementing technology solutions and/or applications, preferred.
• Knowledgeable in Agile/Scrum development processes.
• Ability to present and explain technical information to non-technical audiences.
• Excellent teamwork skills.
• Advanced critical thinking, problem solving, and emotional intelligence skills.

Additional Information
Cavista offers even more:

• Competitive Compensation.
• 5 - day workweek.
• Flextime.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Wellness Programs
• Employee Training Programs
• Growth and Development
• Remote working and IT Assets provided for Remote employees
• Mentoring and Counseling
• Referral Bonus
• Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both.

Click here to apply online

2.) Client Experience Representative

Job Location: Ilupeju, Lagos
Employment Type: Full Time

Job Summary

• A Client Experience Representative to provide support to our clients for software solutions.
• The ideal Representative will be knowledgeable and enthusiastic home health, home care, or hospice professional who enjoys making a positive impact on patients' lives across the country.

Responsibilities

• Provide consultative support and solutions for all Axxess clients; answer questions via phone and support ticketing center, resolve problems and offer general assistance for the day-to-day operations of our various products 
• Partner effectively to provide quality support, while always upholding company values 
•  Respond rapidly and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely resolution 
•  Receive ongoing training to maintain knowledge and relevancy within the industry and company products/services 
•  Communicate with clientele; research to diagnose inquiries; managing database records and provide status reports on reported issues – all done with speed and professionalism 

Requirements

•  Healthcare Industry Experience is a plus (LVN, PTA, COTA, MSW, Intake, Scheduling, Office Management, Administration, Medical Records)
•  Bachelor's degree required 
•  Customer orientation and ability to adapt/respond to different personalities 
•  Desire to anticipate customer needs paired with the drive to provide a consultative solution 
•  Excellent communication skills; presentation, written, and verbal
•  Demonstrated ability to organize and implement priorities; manage multiple tasks, in a dynamic setting 

Benefits

• Competitive Compensation.
• 5-day workweek.
• Flextime.
• Competitive Health Insurance (Employee + Spouse + 4 children).
• Growth and Development

Click here to apply online

3.) Operations Manager

Job Location: Lagos
Employment Type: Full-time

Job Description

• We are searching for an Operations Manager to manage the daily operations of Cavista.
• This role will ensure that the business is well-coordinated and productive by managing its processes and coaching its people.
• The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes.

Requirements

• Deliver operational excellence by managing daily operations to support the business
• Collaborate with management in the development of performance goals and long-term operational plans
• Manage operational processes and performance, recommend solutions for improvement
• Implement and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
• Nurture and maintain relationships with all leaders, external partners, and vendors to make decisions regarding operational activity and strategic goals
• Plan, monitor, and analyze key metrics for the day-to-day performance of the operation to ensure efficient and timely completion of tasks

Qualifications

• Bachelor's Degree in Business Administration or related field
• 7 years of operational experience required
• Experience in technology or healthcare industry a plus
• Master's Degree is a plus
• In-depth knowledge of multiple operational functions and principles, including finance, customer service, and talent management
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Demonstrated ability to solve problems and anticipate customer needs through effective communication
• Demonstrable proficiency with technology to include Microsoft office tools
• Desire and ability to work effectively in an entrepreneurial and dynamic environment
• Demonstrated ability to organize, set and implement priorities and manage multiple tasks.

Additional Information

• We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Cavista!

Click here to apply online