Job Vacancies at mDoc Healthcare

mDoc is digital health start up that leverages behavioral science, data, technology and quality improvement methodologies to improve access to quality healthcare for people with chronic health needs in sub-Saharan Africa. We are seeking an all-star product suite lead to join our team. Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential. We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

We are recruiting to fill the following positions below:

1.) Product Manager

Job Location: Lagos
Employment Type: Full time

The Position

• As a Product Manager, you will help build mDoc's brand awareness by developing and executing marketing and communications initiatives.
• You will be responsible for co-creating messaging, driving customer engagement, and identifying product gaps to improve customer experience and drive growth.
• You will work closely with cross-functional teams, including designers, clinical and care teams, and developers, to bring the product vision to life and create meaningful messaging for internal and external customers.

Responsibilities

• Manage agile product development process from a product management point of view
• Develop and implement product strategies consistent with the company's vision
• Identify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating features
• Work with engineering and development teams to create test plans
• Serve as an in-house expert for our products and become the go-to person for all functional issues
• Develop and maintain an understanding of the product, market, and competition
• Develop product positioning and go-to-market strategy
• Collect and analyze feedback from customers, stakeholders especially government, healthcare facilities in person, patients, and other teams to shape requirements, features, and products
• Keep abreast of the goings-on in the industry.

Required Qualifications

• BS in Computer Science, Engineering, or a similar relevant field
• Previous working experience as a Product Manager for 3 years
• MBA or Masters preferred
• Excellent organizational and time management skills
• Sharp analytical and problem-solving skills
• In-depth knowledge of Agile methodology for product development
• Top-notch presentation and speaking skills
• Outstanding communication, presentation, and leadership skills
• Creative thinker with a vision.

Method of Application
Interested and qualified candidates should send their Applications to: mdoc_recruiting@mymdoc.com using the Job Position as the subject of the mail.

2.) Associate Researcher 

Job Location: Lagos
Employment Type: Full Time

The position

• We are seeking an experienced and tech-savvy research associate to join our team.
• The role will include contributing to multiple research projects per year and conducting health research-related activities.
• The ideal candidate will become familiar with data generated through mDoc’s different products and services, propose actionable projects around the data, stay abreast of literature and evidence relevant to mDoc’s work, and inform the business on actionable decisions from a scientific perspective.
• Along with the mDoc leadership team, the research associate will cultivate an environment reflecting the values of mDoc, including integrity, quality, respect for our members and team members. Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action.
• The research associate must be data-driven or willing to be data-driven such that they are looking constantly at our member needs, responding to these needs, and also looking at population-level data to propose how to drive continued engagement and positive impact.

Responsibilities

• Design and implement diverse research designs in digital health interventions
• Revise data collection and analysis methods relevant to mDoc’s work and metrics of interest
• Collaborate with and assist cross-functional teams with improved methodological approaches, potential studies and literature
• Critically reviewing written outputs produced by peers, clinical and other agencies
• Appraise research and business opportunities in collaboration with various external organizations (from an evidence-generating perspective)
• Provide statistical and analytic support to other departments within mDoc as necessary
• Contributing to written outputs including proposals, grant applications, and publications (abstracts, manuscripts, etc.)
• Communicating with senior researchers to understand business challenges and potential solutions
• Assist in developing data collection manuals fit for research projects for staff adherence
• Perform any other reasonable duties as directed by line management

Required Qualifications

• Bachelor's degree in a health-related field required
• Minimum of 5-7 years of experience in healthcare research
• 3+ years of experience in quantitative and qualitative data (collection, analysis, synthesis, management)
• Ability to work independently and prioritize workload with minimal supervision
• Technology savvy and enthusiastic adopter of work and personal tools
• Commitment to and interest in data responsibility (privacy, safety, ethics, etc.)
• Strong analytical skills with proficiency in statistical software (e.g. R, SPSS)
• Proficient in Microsoft Suite, familiar with Google Suite
• Excellent verbal and written communication skills for concise reporting, and providing insights to support company-wide decision-making
• Possess honesty and personal integrity
• Reliable, professional, computer literate, energetic, and friendly

Method of Application
Interested and qualified candidates should send their Applications to: mdoc_recruiting@mymdoc.com using the Job Position as the subject of the mail.

3.) Project Associate

Job Location: Lagos
Employment Type: Full Time

The position

• In this position, you will be a part of the team cohort providing direct (virtual and in-person) self-management support services to different cohorts of members.
• You will be expect to provide supportive oversight to a number of projects ensuring the operations are seamless and helping to interface with external stakeholders in and out of the country.
• Along with the mDoc leadership team, you will cultivate an environment reflecting the values of mDoc Healthcare, including respect for our members and team members.
• Providing optimal member-centred care and experience is of critical importance to mDoc so we are looking for people who embody this in mind and action.
• You must be data-driven or willing to be data-driven. Given we are a technology firm; you will use digital tools to work plan, manage projects track, predict our success as well as manage our members and customers. Also, given mDoc is a startup, there will likely be some fluidity to responsibilities.

Responsibilities
The Project Associate will:

• Assist in implementation of project activities in accordance with the work plan.
• Use Jira and other technology tools to proactively manage the team’s complex plans
• Lead the daily huddles with the clinical and management team
• Prepare administrative documents, collect and compile inputs to documents as well as analyze financials and develop budgets
• Collect, compile, and organise background materials, documents and other materials for meetings
• Document meeting discussions and decisions into meeting minutes and follow up on post-meeting action items as designated during project meetings.
• Conduct reviews of projects for action items and recommend solutions.
• Provide general assistance to the program and project team(s) as needed.
• Distribute communications related to program and project plan activities.
• Performs reporting as needed; compiles data, and generates reports and decks as needed
• Create monthly plans for virtual training needs and plan for resource
• Initiates meetings with stakeholders and team, prepares communication to summarize discussions and action items in meetings - internal and client meetings.
• Manage logistics with external partners and stakeholders for tele-education programs and other efforts.
• Schedule meetings for program and project plan activities.
• Compile and publish weekly project status reports for leadership and project sponsors, project teams and other key project stakeholders.
• Collaborate and problem solve cross-functionally.

Requirements

• Bachelor's Degree with 5 - 7 years of experience in project or operations management, business or economics
• Masters Degree preferred
• Interest or experience in health preferred. Business background preferred and consulting experience preferred.
• Ability to establish and maintain effective and healthy working relationships with co-workers, managers and clients
• Ability to perform several tasks simultaneously to meet deadlines is necessary with high attention to detail
• Excellent problem solving, communication and "person-centered" skills
• High level of organizational management capability and prioritization as well as the ability to break the ‘big picture’ into step wise different pieces.
• Proficiency in Microsoft Office applications especially excel, powerpoint, microsoft word
• Demonstrates ability to work with confidential and sensitive data and experience with technology tools.

Method of Application
Interested and qualified candidates should send their Applications to: mdoc_recruiting@mymdoc.com using the Job Position as the subject of the mail.