Key Account Executive Job at OurDrinksnMore

At OurDrinksnMore, we offer a wide selection of wines, spirits, and household essentials. We pride ourselves on offering convenience, variety, and top-notch customer service. At Our DrinksnMore, we’re more than just a beverage store; we’re a destination where you can discover the latest trends, find hard-to-get flavors, and stock up on all your beverage needs.

We are recruiting to fill the position below:

Job Position: Key Account Executive
Job Location: Lagos
Employment Type: Full-time

Job Description

• A Key Account Executive is responsible for managing and nurturing relationships with key clients and accounts. The role is pivotal in ensuring client satisfaction, retention, and business growth through proactive engagement, understanding client needs, and delivering tailored solutions. The Key Account Executive will also play a key role in coordinating internal teams to fulfill client requirements and achieve sales targets.
• A Key Account Executive plays a vital role in driving business growth by strengthening client relationships and ensuring that the company delivers tailored solutions that meet client needs. The ideal candidate will have strong sales skills, a proactive attitude, and the ability to manage complex relationships and projects effectively.

Key Responsibilities

• Client Relationship Management: Develop and maintain strong, long-term relationships with key accounts, understanding their business objectives, challenges, and needs to provide personalized solutions.
• Sales Strategy & Account Planning: Develop and execute account plans that align with company sales goals. Identify opportunities to increase revenue and expand the company’s market share within key accounts.
• Client Communication & Reporting: Serve as the main point of contact for key accounts, ensuring that communication is timely and effective. Regularly provide clients with status updates and reports on account performance.
• Business Development: Identify new business opportunities within assigned accounts and work with the sales team to secure new deals and partnerships.
• Contract Management: Negotiate contracts, pricing, and terms with key clients while ensuring mutually beneficial agreements.
• Problem-Solving & Issue Resolution: Address any client issues or concerns promptly, collaborating with internal teams to resolve problems effectively.
• Cross-Functional Collaboration: Work closely with other departments such as marketing, product development, and customer service to deliver a seamless experience for key accounts.
• Sales Targets & Performance Tracking: Meet or exceed assigned sales targets by strategically expanding the company's footprint within key accounts.
• Market Analysis: Conduct market research and competitive analysis to understand client needs and market trends, ensuring your offering remains competitive.

Education

• OND / HND / B.Sc (required) in Business Administration, Marketing, Sales, or a related field.

Experience:

• Minimum of 1-2 years of experience in key account management, sales, or business development roles.
• Proven track record of managing and growing key accounts, achieving sales targets, and delivering client satisfaction.
• Experience in B2B (Business-to-Business) or B2C (Business-to-Consumer) sales is typically required, depending on the industry.
• Experience in using CRM (Customer Relationship Management) tools such as Salesforce, HubSpot, or similar platforms.

Key Skills:

• Account Management: Strong experience in managing key accounts and ensuring client satisfaction.
• Sales & Negotiation: Expertise in developing sales strategies, negotiating deals, and closing sales.
• Relationship Building: Ability to cultivate and maintain long-term business relationships with clients.
• Problem Solving: Excellent at identifying challenges and developing creative solutions.
• Communication: Exceptional verbal and written communication skills to effectively interact with clients and internal teams.
• Strategic Thinking: Ability to think strategically to identify new opportunities and drive business growth.
• Time Management: Ability to manage multiple accounts and prioritize tasks effectively.
• Customer Focus: Strong customer-centric mindset with a focus on exceeding client expectations.

Other Requirements:

• Availability: Ability to work flexible hours to accommodate client schedules and time zones.
• Self-Motivated: Must be able to work independently and take initiative in managing accounts.
• Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CRM systems, and other relevant sales tools.
• Industry Knowledge: Familiarity with the industry, allowing for better insights into customer needs and business trends.
• Route To Market: Understanding of Modern Trade and Open Market
• Location: Proximity to Lagos island and its environs

Remuneration

• Salary: N100,000 monthly.
• Salary-based.
• Incentives tied to meeting or exceeding sales targets and key performance indicators (KPIs).
• Benefits: Annual Leave
• Travel/Expense Reimbursement: Coverage for business-related logistics and expenses.

Method of Application
Interested and qualified candidates should send their CVs to: hr@ourdrinksnmore.com using the Job Position as subject of email.