Latest Job Vacancies at Talent Bureau

Latest Job Vacancies at Talent Bureau

The following jobs exist at Talent Bureau

• Call Centre Operations Manager
• Category Innovation Manager (Power)
• Building System Specialists
• Inventory Officer
• Business Process Manager

Job Title: Call Centre Operations Manager

Job Description
    Determines call center operational strategies.
    Develops call center systems.
    Maintains and improves call center operations by monitoring system performance; identifying and resolving problems.
    Accomplishes call center human resource objectives by recruiting and training employees and enforcing policies and procedures.
    Meets call center financial objectives by estimating requirements.
    Prepares call center performance reports.
    Maintains equipment.
    Maintains professional and technical knowledge.
    Accomplishes organization goals.

Job Qualifications
    Bachelor's degree in relevant field.
    4- 7 years experienc in relevant field.
    Must be Customer Focus
    Good Verbal Communication
    Must possess good problem Solving Skills.
    Must possess good People Skills, Teamwork, People Management, Managing Processes.

Job Title: Category Innovation Manager (Power)​

Job Description
    Help create a vision through strong innovation and strategic leadership
    Provide present and future direction and goal setting for the company
    Initiate and drive continuous improvement efforts around key business processes utilizing technology as a key enabler.
    Lead staff in a variety of work process evaluation, people development and leadership behaviour
    Act as a project leader for assigned project/initiative efforts.
    Act as a key member of the leadership team, and contribute to the growth and development of  the company

Job Qualifications
    Bachelor's Degree in Social Sciences, Marketing or any other related field
    Previous experience leading an innovative solutions team is a must
    Experience of a start up organisation is highly desirable.
    Experience working in a multinational organisation essential
    7 to 10 years previous management experience essential.
    Demonstrated ability to lead, develop and manage others essential.

Job Title: Building System Specialists​

Job Description
    Telephone support and solutions for clients using multiple Energy Management Systems (EMS) interfaces.
    Troubleshoot incoming service requests and alarms and deciding appropriate actions to resolve the issues.
    Perform audits of facilities and report on recommendations for optimizing energy use, asset efficiency, and problem resolution
    Direct third party on-site personnel supporting the Technician's troubleshooting process.

Job Qualifications
    Bachelor's Degree in Computer Science
    Demonstrable math and computer  proficiency, particularly with Microsoft Office applications such as Excel, Word, and Outlook.
    Working knowledge of business operations.

Job Title: Inventory Officer

​Job Description
    To maintain record of receipts as well as issuance of items that are going out of the warehouse so as to ensure accuracy and completeness
    To be involved in reconciliation of physical stock with the stock in the system
    To oversee that the arrangement of goods has been done in an orderly system within the stock location system  Similarly, he/she ensures that the stocks stay physically protected in the warehouse
    To undertake the function of stock taking and confirm the periodic stock on a regular basis
    To supervise the offloading process, the subsequent arrangement of merchandise, material, etc., and consignment so that it can be accessed and identified easily
    To ensure the correct and timely valuation of the inventory and to be involved in directing and managing procedures related to offloading, packing and unpacking

Job Qualifications
    Bachelor's degree required
    3-5 years experience needed.
    Strong leadership skills
    Effective use of the computer
    Good decision making skills.
    Excellent oral and written communication skills.
    Good analytical and organizational skills needed.
    Experience in project management an added advantage.
    Good administrative work with good planning and numeric skills.

Job Title: Business Process Manager

​Job Description
    Document existing business processes, process workflow diagrams, and all other supporting documentation
    Establish and communicate priorities to all stakeholders
    Leverage business analytics data to monitor processes and systems development for improvement
    Engage documentation and training resources to enable organizational learning on finalized processes

Job Qualifications
    Bachelor of Science in Management Information Systems or equivalent experience

    Must possess a minimum of 7+ years experience with process design and business analysis in Enterprise Support, Product development and Cloud Operations environments 

    Familiarity with ITSM and ITIL best practices, preferably ITIL v3
    Familiarity with Waterfall, Agile Development and SCRUM methodology
    Experience with Structured Query Language (SQL) and Programming Language/Structured Query Language (PL/SQL)

Method of Application

Please note that all applications will be reviewed and ONLY suitable applicants will be contacted.
Send directly to rachel@talentbureauonline.com (for Call Centre Operations Manager, Inventory Officer)

or send directly to tega@talentbureauonline.com (for Category Innovation Manager (Power), Building System Specialists, Business Process Manager)