Lead Administrator

Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

Job Title: Lead Administrator 
 

One of our employers in the IT Industry is seeking to hire a Lead Administrator who will act as a Single point of contact for the technical tower in front of the customer management.

KEY JOB RESPONSIBILITIES INCLUDE:

• Ensure proper communication and quick resolution as a crisis manager.
• Responsible for Vendor Management and people management.
• Drives day to day operations and work plan allocation/management.
• Drive service improvement programs.
• Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
• Effort estimation/reviews on need basis for new projects.
• Conduct periodic reviews with teams.
• Weekly and monthly status reports to higher management.
• Participate in business meetings with various stake holders.
• Take corrective actions based on the customer satisfaction surveys.

SKILLS AND REQUIREMENTS:

Minimum work experience: 5 - 8 Years

Mandatory Skills: Solaris Unix OS, Veritas Volume Manager - VxVM UNIX Virtualization, UNIX Server Performance management, UNIX Server High Availability, Storage Administration, Unix Admin, Infra Performance and Optimization

Desirable Skills: Linux Admin

Language Skills: English Language