Loan Collector Job at Careers Verified

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Position: Loan Collector
Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Purpose

• The Loan Collector is responsible for contacting clients with overdue loans, arranging payment schedules, and ensuring timely loan repayment while maintaining professional and respectful communication.
• This role supports the financial institution’s objective to minimize loan losses.

Key ResponsibilitiesContact Borrowers:

• Call clients with overdue accounts to remind them of payment deadlines.
• Send written communication (letters or emails) to clients about overdue payments.

Negotiate Payment Arrangements:

• Work with borrowers to set up suitable payment schedules.
• Address customer concerns and queries regarding payment terms and loan conditions.

Account Monitoring:

• Update the status of accounts in the system after each interaction.
• Track payment promises and follow up to ensure commitments are met.

Reporting:

• Report the status of collections and overdue accounts to the Collection Supervisor.
• Provide detailed records of interactions and payment schedules.

Customer Support:

• Provide assistance to clients who may need clarification on their account or repayment options.
• Redirect clients to the appropriate department if additional assistance is needed.

Compliance:

• Ensure that all collection activities comply with company policies and applicable legal regulations.

Requirements

• SSCE qualification.
• Good communication and negotiation skills.
• Basic computer literacy (ability to update records and use collection software).
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.

Salary
N50,000 - N60,000 per