Medical Administrative Assistant Job at Placid Health Limited

Placid Health Limited - Our mission is to provide the best mental health care in a compassionate environment through telehealth. We offer expert diagnosis and treatment of adolescent and adult psychiatric disorders including anxiety, depression, ADHD, bipolar disorder, chronic stress, and panic disorder.

We are recruiting to fill the position below:

Job Position: Medical Administrative Assistant

Job Location: Remote
Employment Type: Full-time

Job Description

• Perform administrative tasks remotely to support healthcare operations, ensuring efficient and organized patient care while gaining practical experience in medical administration.

Job Roles

• Administrative Support
• Patient Services
• Data Management
• Communication
• Digital Organization.

Detailed Job Functions

• Answer and direct phone calls, respond to voicemails, and manage email correspondence
• Manage electronic health records (EHRs), update patient demographics, and schedule appointments
• Provide basic medical information and resources to patients via phone or email
• Support healthcare teams with administrative tasks and data entry
• Process payments, verify insurance, and handle billing inquiries
• Prepare and distribute reports, memos, and other documents via email or online portals
• Maintain confidentiality and adhere to HIPAA guidelines
• Perform other duties as assigned by supervisors.

Administrative Support:

• Manage digital calendars, schedule appointments, and coordinate virtual meetings
• Prepare and distribute reports, memos, and other documents via email or online portals.

Patient Services:

• Register patients, verify insurance, and process payments via phone or online portals
• Respond to patient inquiries and resolve concerns via phone or email
• Provide clear instructions and guidance to patients via phone or email.

Data Management:

• Accurately enter and update patient data in EHR systems
• Manage and analyze data reports to improve office efficiency
• Ensure data security and confidentiality.

Communication:

• Respond to phone calls, emails, and messages either from superiors or clients in a timely and professional manner
• Communicate effectively with patients, families, and healthcare teams via phone or email.

Digital Organization:

• Maintain organized digital files and folders
• Ensure accurate and up-to-date documentation in EHR systems
• Troubleshoot technical issues with software or hardware and reach out to supervisors on things not clear.

Salary
N150,000 - N200,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: ksneuronpsychiatry@gmail.com using the Job Position as the subject of the mail.