Medical Director

Delkta Global - Our client, is looking for a suitably qualified candidate to fill the position below:

Job Position: Medical Director
Job Location: Lagos

Job Description

• Our client wishes to employ a Medical Director to ensure 100% Client Retention and Pro-actively ensure cordial relations with existing Clients and potential prospects.

Responsibilities

• Carry out on a quarterly basis for all clients, structured preventive Health programmes and provide Health improvement goals / feedback to Clients;
• Ensure that client contracting processes such as with existing businesses, new businesses and all variety of pre- and post-engagement documentation are closed out and executed in a timely manner;
• Track on a per client basis encounter and utilization data, identify and report unusual events to management;
• Based on client feedback- provide strategic input into company products and benefits which will impact positively on service delivery standards;
• Supervise and report on bi-annual patient satisfaction surveys and provide action plans for improvement.
• Supervise and actively effect the production of weekly news-letters in line with the World Health Organization Calendar on preventive Health information and topical Health care matters.
• Carry out presentations with the marketing team prospecting for new business transaction.
• Generate new businesses.
• Provide input into the process improvement initiatives of the company.
• Work closely with Account / Billing units in order to ensure that clients settle all financial obligations as at and when due.
• Carry out key and prospective client presentations in collaboration with the marketing team(s)
• Monitor excluded services delivered on approval by and ensuring prompt payment by Client;
• Constantly seek for ways and means of generating referrals and new additional business (Premium and non- premium) from existing clients.
• Communicate with clients and develop working relationships;
• Identify and escalate priority issues;
• Obtain and ensure that you have a thorough grasp of regulatory Operational guidelines, departmental policies and practices and maintain accurate documentation for compliance;
• Develop and Evaluate Patient’s satisfaction and quality of care provided for them;
• Resolving provider and enrollee complaints and grievances promptly and provide input for associated business process improvement activities.
• Perform all other related functions as assigned by your supervisor from time to time.

Competencies

• Medical Doctor with an MBBS or MBChB degree or its equivalent from a recognised University or Medical School.
• NYSC certificate or certificate of exemption
• 2 years post NYSC work experience in related field.
• Proficiency in Health Care Management;
• Good oral communication skills
• Proficiency in computer applications especially Microsoft Word and Excel
• Possess good interpersonal relationship skills;
• Strong grasp of Medical and Clinical terminologies and procedures.

Note: Only qualified candidates need apply.