Office Administrator & Customer Relations Executive Job at Mac Center

Mac Center is the home to the first US trained Apple Certified Macintosh Technician in Nigeria. We offer unparalleled service, sales and repair for all range of Apple products. For moments like this, Mac Center Nigeria has you covered. We will ensure you get your Apple product back as new, by utilizing any of our repair options.

We are recruiting to fill the position below:

Job Title: Office Administrator & Customer Relations Executive

Location: Lagos
Employment Type: Full-time

Key Responsibilities
Office Administration:

• Ensure smooth day-to-day office operations, including handling correspondence, scheduling, and maintaining office supplies.
• Maintain organized records of sales, repairs, and client interactions.
• Coordinate with vendors, suppliers, and service providers as needed.
• Handle basic bookkeeping tasks, such as processing invoices and tracking expenses.

Inventory Management:

• Maintain accurate records of stock levels, including Apple products and accessories.
• Monitor inventory movement and ensure timely restocking of fast-moving items.
• Conduct regular stock counts and reconcile discrepancies.
• Work with the sales and repair teams to track parts usage and order replacements when necessary.
• Ensure proper storage and handling of all inventory to prevent damage or loss.

Customer Relations & Corporate Client Handling:

• Serve as the first point of contact for corporate clients, ensuring a professional and welcoming environment.
• Assist walk-in clients with inquiries regarding Apple products, repairs, and wholesale purchases.
• Maintain and update client databases, ensuring prompt follow-ups and customer satisfaction.
• Coordinate appointments for corporate clients requiring specialized services.
• Work closely with the sales and technical teams to ensure seamless customer service delivery.

Sales & Support Assistance:

• Assist in processing customer orders, payments, and ensuring timely product deliveries.
• Support marketing efforts, including social media engagement and email communication.
• Provide after-sales support to customers regarding warranties, repairs, and product inquiries.

Requirements

• Minimum of an OND / HND / B.Sc Degree in Business Administration, Marketing, or a related field.
• At least 2 years of experience in office administration, inventory management, or customer service (experience in tech or electronics is a plus).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and work independently in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and inventory management software.
• Must reside in or around Lekki Phase 1 for easy commute.

Application Closing Date
11th April, 2025.

How to Apply
All qualified candidates should send their CV to: hrmac18@gmail.com using "Application for Office Administrator & Customer Relations Executive" as the subject of the mail.