Operations / Customer Experience Clerk Job at Alpha's Touch

Alpha's Touch, a fast growing privately owned Laundry company is seeking to employ qualified candidates for an immediate resumption to fill the position below:

Job Position: Operations / Customer Experience Clerk

Job Location: Lagos

Job Description


  • Tagging & taking records of all clothes picked up
  • Monitor the activities of the washmen/ironers/drivers.
  • In charge of quality assurance (all washed clothes & all ironed clothes must have been verified by you
  • Update the daily register & ensure each worker signs to what he has washed/starched & ironed.
  • Inventory taking & stock keeping (to manage / monitor the use of materials)
  • All customers must have an update of their bill at least twice
  • Communicate deliveries and ensure prompt deliveries.
  • Ensure >70% customer retention

How to Apply
Interested and qualified candidates should send their CV to: alphastouch@gmail.com using the "Job title" as subject of the email.