Operations Manager Job at Zarah Doughnuts

Zarah Doughnuts, a leading bakery brand in Kano, Nigeria, is recruiting to fill the position below:

Job Position: Operations Manager

Job Location: Kano
Employment Type: Full-time

Be the Mastermind Behind Our Success!

• Do you thrive in fast-paced environments and have a knack for optimizing operations? Are you equally driven by exceptional customer service and top-notch product quality? If so, then Zarah Doughnuts wants YOU to join our team as the Operations Manager!

Duties
In this key role, you'll be the mastermind behind our day-to-day operations, leading a team across sales, customer service, production, quality control, and even marketing. Your focus will be on:

• Driving Sales & Customer Delight: Set the strategy, oversee the sales and customer service team, and ensure every customer interaction builds loyalty.
• Optimizing Production: Lead the production team, develop efficient schedules, and manage inventory to meet demand while minimizing waste.
• Ensuring Quality & Safety: Implement and enforce the highest food safety and quality control standards throughout production.
• Boosting Brand Awareness: Collaborate with marketing to develop and execute strategies that drive sales and enhance our brand reputation.
• Building a Strong Team: Motivate, coach, and develop your team to ensure a positive, collaborative work environment.

To be successful, you'll bring

• A Bachelor's Degree, preferably in Business Administration, Operations Management, or a similar field.
• Minimum 3 years of leadership experience in a fast-paced environment (food and beverage industry is plus).
• A proven track record of optimizing operations and maximizing efficiency.
• Strong leadership, communication, and analytical skills.
• Proficiency in MS Office Suite (inventory management software a plus).
• A commitment to exceptional customer service and food safety principles.

Salary
N150,000 - N250,000 Monthly.

Method of Application
Interested and qualified candidates should send their Resume to: zarahdoughnuts@gmail.com using the Job Position as the subject of the mail.