Operations Manager (QSR) Job at Robert Walters

Robert Walters - Our client, a leading Quick Service Restaurant and Food Services company, is recruiting to fill the position below:

Job Position: Operations Manager (QSR)

Job Reference: 3FY83Y-69D8508B
Job Location: Nigeria
Contract Type: Permanent
Specialism: Sales & Marketing
Focus: General Sales
Industry: FMCG

Job Summary

• The ideal candidate will lead a comprehensive turnaround strategy for the restaurants. The Operations Manager is responsible for restoring profitability, improving customer satisfaction, and driving operational excellence.

  
  

Responsibilities

• Build a strong team of Area Managers and Store Managers
• Deliver measurable improvements in store profitability
• Improve key operational metrics to enhance overall restaurant performance.
• Ensure 100% compliance with internal controls and operational systems
• Improve customer experience and satisfaction.