Operations Support Officer Job at PalmPay

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Position: Operations Support Officer
Job Location: Port Harcourt, Rivers

Responsibilities

• Follow up on user (customer) complaints, abnormal problems and liaise with relevant stakeholders to ensure timely and effective solutions.
• Collaborating to set up systems for lodging of disputes and liaising with relevant stakeholders to ensure effective resolution
• Effectively collaborating with various departments and teams to ensure a unified approach to reconciliation processes.
• Perform additional tasks as assigned by the line manager.

Educational Qualification

• B.Sc or HND in Business Administration or related field.

Salary
N90,000 / Month.