People Operations Specialist Job at Waza

Waza operates a B2B payments platform that enables businesses in emerging markets make global payments easily. We are a YCombinator-backed startup with $3m in seed funding and growing at about 30% month-on-month. We are dedicated to solving the inefficient payment systems and Foreign Exchange supply in emerging markets, which can be a significant barrier to business and economic growth.

Waza is live in Nigeria and Ghana and are scaling into new markets in the next few months. We are a small team of highly motivated individuals comprising of former founders, 10x engineers, business and legal professionals, building towards making global B2B payments easy and accessible.

We are recruiting to fill the position below:

Job Position: People Operations Specialist

Job Location: Lagos
Employment Type: Full time

The Role

• The People Operations Associate will support the human resources department by handling various administrative tasks related to employee management and organizational processes.
• This person will ensure smooth HR operations, maintain accurate records, and provide support to both employees and management.

We are excited to know you if you can

• Handle recruitment of potential hires, including coordinating interviews and on-site visit with hiring managers, ensuring all stakeholders are informed of interview times.
• Assist in conducting background and reference checks for potential hires.
• Address any HR-related inquiries by providing timely and accurate information or guidance as needed.
• Help employees understand the benefit plans available to them and coordinate with insurance providers and other benefits vendors as necessary.
• Keep abreast of labour laws and regulations to ensure compliance with HR practices and guide employees on HR policies and procedures.
• Plan and organize onsite employee engagement initiatives and events aimed at fostering a positive work environment
• Support the planning and execution of company events or gatherings
• Prepare for upcoming new hire onboarding sessions, ensuring all necessary materials and resources are ready for the orientation, induction, and training processes.
• Update and maintain employee records in the HRIS and process payroll in a time and efficient way.
• Manage off-boarding procedures for departing employees, including conducting exit interviews and coordinating onsite clearance processes to ensure a smooth transition.
• Act as a point of contact for employees seeking any people-related assistance or help with other administrative and human resource tasks, such as career development, expense reimbursement etc.

You might be an excellent fit if you have

• A Bachelor’s degree in Business Administration, Human Resources or a related field
• Proven experience in HR Operations, HR business partnership, or similar position
• Exceptional communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and discretion.
• Proactive problem-solving abilities and a service-oriented approach.
• Strong understanding of HR principles, practices, and employment laws.
• Excellent organizational skills with keen attention to detail.
• Proficiency in HRIS, payroll software and Microsoft Office Suite.
• Considerable experience or knowledge in working in fast-paced environments

What your typical day looks like:

• A typical day entails a diverse array of responsibilities spanning HR operations, administrative tasks, and executive support.
• Your day may start with coordinating interview schedules and conducting background checks for potential hires, and progressing to assisting with benefits enrollment and addressing inquiries from employees.
• Throughout the day, there's a focus on fostering a positive work environment and providing HR administrative support to the team.

What we offer

• Competitive salary
• Comprehensive health, dental, and vision insurance
• Generous vacation and sick leave policy
• Collaborative and inclusive work environment
• Flexible work schedules (Hybrid work arrangement)
• Opportunities for professional development and growth within a rapidly expanding company.
• Collaborative and innovative work environment.
• Opportunity to work on meaningful projects that have a positive impact on emerging markets.