Product Manager Job at Paystack

Paystack is a technology company solving payments problems for ambitious businesses. Paystack's mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.

We are recruiting to fill the position below:

Job Position: Product Manager

Job Location: Lagos, Nigeria

About the Role

• We are looking for Product Managers who have built technical products or large-scale platforms, are excited about genuinely understanding the problem space, and love experimenting with the best solutions for users.
• You should be comfortable dealing with a variety of moving parts, pay exquisite attention to detail, and take delight in learning about the payments landscape, new systems, processes, and technologies, particularly as it relates to consumer-facing products.
• As a Product Manager on our consumer product team, you’ll be responsible for driving product innovation that empowers individuals and helps merchants start and scale their businesses. You’ll be the voice of the customer and will help build and maintain delightfully successful products that solve our users’ pain points.
• We believe that more ideas mean more great ideas, and as a Product Manager at Paystack, you’ll ideally be paired with Product Designers, Engineers, and other Product Managers who have a track record of successfully building large-scale products that add value to millions of users around the world.
• Our team is small but highly accomplished, so your voice will be heard and your ideas will make meaningful contributions to the business.

Responsibilities
We’ll trust you to:

• Draw out feedback from users on their experience with our existing products
• Align teams on a shared vision and steer the company towards executing that vision
• Drive the decision-making process across all aspects of product development (strategy, design, technology, launch)
• Define, monitor, and analyze metrics to guide product improvements
• Create and own the roadmap; prioritise initiatives according to aggregate needs, with defensible reasoning that aligns stakeholders and energizes design and engineering teams
• Monitor and communicate updates on product priorities to internal and external stakeholders
• Document ideas and plans; be the face of the product working directly with partners and users
• Work with external partners to deliver solutions that solve problems for users
• Drive progress across product initiatives by removing blockers from the team and going the extra mile to ensure objectives are met
• Represent Paystack in high-value negotiations and at industry events
• Make several decisions daily on the best path to success for product objectives

What it Takes to Succeed in the Role
You:

• Are a clear and empathetic communicator, both verbally and in writing
• Are motivated by the opportunity to improve the lives of our users
• Have a deep and unrelenting customer focus
• Thrive in a collaborative environment involving different stakeholders and subject matter experts
• Can turn incomplete, conflicting, or ambiguous inputs into solid, manageable tasks and action plans
• Do whatever it takes to make your product and team successful, no matter how big or small the issue may be
• Are a creative product thinker who loves collaborating across engineering, analytics, marketing, design, and sales
• Obsess about continuous product improvement and can optimize for shipping a portfolio of small, medium, and large releases beyond just launching new products
• Take an evidence-based and data-driven approach to making decisions
• Have excellent organisation skills to ensure your team is focused and operating efficiently

Requirements
You’ll thrive in this role if you have:

• Computer science, software engineering, or data science experience
• 3+ years of experience building and managing technical software products
• A strong understanding of the consumer-product market in Nigeria