Quality Assurance Manager Job at Owlman PRS

Owlman PRS is a Management Consultancy with the goal to enhance SME profitability in Nigeria through strategic Human Resources services. We offer Recruitment; Training and Development; Performance Management; Organisational Development; HR Policy Formulation; and Corporate Culture Development and Image Management services.

We are recruiting to fill the position below:

Job Position: Quality Assurance Manager

Job Location: Ikoyi, Lagos
Employment Type: Full-time

Description


  • Ensure all events (live, virtual, hybrid) meet the organisation's high standards for execution, client satisfaction, and safety.

Responsibilities

  • Develop and enforce quality checklists for pre-event, during-event, and post-event phases.
  • Conduct regular site inspections and vendor audits.
  • Lead incident reporting and resolution.
  • Gather client feedback and analyze for improvement areas.
  • Stay updated on industry best practices and safety regulations.

Requirements

  • A Degree from a recognised and accredited institution of higher learning
  • Any relevant professional certification in HSE/Quality Assurance
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven experience in Quality Assurance, ideally in events or the hospitality industry.
  • Knowledge of relevant Nigerian safety standards.