Reception Agent Job at Movenpick Hotel

Movenpick Hotel Ikoyi Lagos is situated on the gateway to Victoria Island in the leafy green business district of Ikoyi. The luscious garden creates an urban oasis for stays whether on business or holiday. Home to 181 rooms and luxurious suites offering classic comfort, wifi and necessary room amenities. Enjoy the flavours of Nigeria and the World at our restaurant or Pool bar. Keep yourself in balance by using the fitness centre or enjoy a swim in the swimming pool. Conference and events spaces are available.

We are recruiting to fill the position below:

Job Position: Reception Agent

Job Location: Lagos
Job Schedule: Full-Time
Job-Category: Rooms
Job Type: Permanent

Job Description

• First impressions are everything! As a Reception Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Qualifications
Your experience and skills include:

• Service focused personality is essential
• Prior experience working with Opera or a related system
• Experience is an asset
• Fluency in English
• Additional languages are a plus

What is in it for you
In 3-4 bullet points, showcase the benefits and perks of working at the property:

• Employee benefit card offering discounted rates at Accor worldwide
• Opportunity to develop your talent and grow within your property and across the world!
• Learning programs through our Academies
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Note: Customization may be included for any specific local or legislative requirements, such as work permits