Receptionist (Female)

Durban Suites, Wuse, Abuja is currently seeking to employ suitably qualified candidate to fill the vacant position below:

Job Title: Receptionist (Female)
Location: Wuse, Abuja
Job Descriptions

• Process all guest check-ins by confirming reservations, assigning room, and issuing room key.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Coordinate with Housekeeping to track readiness of rooms for check-in.
• Review shift logs/daily memo books and document pertinent information in logbooks. Balance and drop receipts according to Accounting specifications.
• Report accidents, injuries, and unsafe work conditions to manager
• Perform other reasonable job duties as requested by Supervisors
• Assist staff with expediting problem payments (e.g., problems processing credit card).
• Follow up with guest regarding satisfaction with guest-related issues.
• Identify specific guest requirements and requests when given one.
• Contact appropriate individual or department (e.g., maintenance, Housekeeping) as necessary to resolve guest call, request, or problem.

Requirement

• Female; Age 21-30yrs

Education and Experience

• B.Sc in Business Admin and a minimum of 2 (two) years experience in related field.