Receptionist / Front Desk Officer Job at Musical Copyright Society Nigeria

Musical Copyright Society Nigeria (MCSN) is a Nigerian not-for-profit Collective Management Organization representing the rights of our Musical Works and Sound Recordings members
locally and internationally. They receive royalties for usage of their works across the world, not just in Nigeria.

We are recruiting to fill the position below:

Job Position: Receptionist / Front Desk Officer

Job Location: Ibadan, Oyo
Job type: Full-time

Description

• Are you an organized, friendly, and professional individual with excellent communication skills? The Musical Copyright Society Nigeria (MCSN) is looking for a skilled Front Desk Officer to serve as the first point of contact for our organization, ensuring seamless operations and exceptional customer service at our Oyo office.

Responsibilities

• Reception Management: Greet and assist visitors, clients, and staff with professionalism and a warm demeanor.
• Telephone Handling: Manage incoming and outgoing calls, direct inquiries to the appropriate departments, and handle messages accurately.
• Administrative Support: Assist in daily administrative tasks, such as scheduling appointments, maintaining records, and organizing office supplies.
• Customer Service: Address general inquiries, provide accurate information about the organization, and ensure client satisfaction.
• Mail and Document Handling: Sort, distribute, and manage incoming and outgoing mail and correspondence.
• Office Coordination: Maintain the front desk area, ensuring it is tidy and welcoming at all times.
• Event Support: Assist in coordinating meetings, events, or other office activities as required.

Qualifications

• Minimum of an OND or equivalent in Administration, Business, or a related field.
• Previous experience in a front desk, receptionist, or customer-facing role is an advantage.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Professional appearance and attitude.
• Ability to handle sensitive information with discretion.
• A positive and approachable personality.