Receptionist Job at Staff Engine

Staff Engine - We offer access to a diverse pool of talent from around the world, helping businesses find the right fit for their specific need.

We are recruiting to fill the position below:

Job Position: Receptionist

Job Location: Kosofe, Lagos
Employment Type: Full-time

Job Summary

• An Eye Clinic in Ogudu, Lagos, is seeking a friendly and organized Receptionist to be the first point of contact for patients.
• You will help make the clinic welcoming and efficient by checking patients in and out, scheduling appointments, answering questions, and handling other tasks to keep everything running smoothly.

Key Responsibilities

• Greet and welcome patients, ensuring a friendly atmosphere.
• Manage patient check-ins and check-outs, properly recording information.
• Verify health insurance details and process billing as needed.
• Keep the reception area clean and organized, making it welcoming for patients.
• Schedule appointments and manage the clinic’s calendar.
• Answer phone calls, respond to patient inquiries, and provide information about clinic services and policies.
• Support with administrative tasks, such as filing, data entry, and managing patient records.
• Uphold patient confidentiality and follow clinic policies.

Qualifications

• OND, HND, or equivalent.
• Previous experience in a customer service role is a plus.
• Excellent verbal and written communication skills.
• Proficient in basic computer applications, including Microsoft Office Suite.
• Friendly, approachable demeanor with strong customer service orientation.
• Must be fluent in Yoruba.
• Resides in the Kosofe area.

Method of Application
Interested and qualified candidates should send their CVs to: talents@staffengine.solutions using the Job Position as the subject of the email.

Note: The ideal candidate should have excellent customer service skills and a strong attention to detail.