Receptionist Job at TraceurFinance Limited

TraceurFinance Limited - Our client in the hospitality industry is currently recruiting to fill the position below:

Job Position: Receptionist

Job Location: Abuja

Job Description

• As a Receptionist, you will deal with enquiries and room reservations made on the telephone, online or by email.
• Greet guests on arrival at the hotel; it is important that you make a good first impression - a warm welcome and pleasant atmosphere in the reception area can help to get guests' stay off to the best start.
• Receptionists check guests in and out, often using a computerised system.
• You issue keys to guests; either you
• provide guests with clear directions, or a Porter will show them to their accommodation.
• You keep accurate records of which guests have arrived at, or left, the hotel.
• You make sure that any necessary information goes to the housekeeping, restaurant, maintenance, and management departments.
• You provide guests with information about local attractions and places of interest.
• You might provide additional services for the convenience of guests, such as ordering newspapers or taxis, storing valuables and taking messages.
• You make sure that guests receive their messages without delay, along with any mail that might arrive for them.
• You prepare a customer's account when they leave the hotel. You put together the cost of additional items such as drinks, telephone calls and newspapers, and include them in the final bill.
• You take payment from the customer in cash, or by credit / debit card.