Receptionist Recruitment at Corinthia Villa Hotel

Corinthia Villa is a luxurious boutique Hotel. Beautifully designed with 70 rooms of individual character. The design reflects a cool style and incorporates the elegance and sophistication of complete luxury for both business and leisure traveler. We are located in a serene and private area at Garki 2 also known as Area 11, within the business hub of Abuja.

At Corinthia Villa, the comfort of our guest is of utmost importance, hence we go the extra miles to satisfy our guests. Our amenities are first class. Offering a complete service experience: a modern wellness centre with sauna, steam room, spa and an inviting outdoor pool. We are about twenty-five kilometres away from Abuja international airport. We speak your language. Corinthia Villa Hotel!, Let’s stay in your memories!

We are recruiting to fill the position below:

Job Position: Receptionist
Job Location: Garki 2, Abuja (FCT)
Employment Type: Full-time

Responsibilities

• Welcome and greet guests
• Answer and direct incoming calls
• Inform guests of hotel rates and services
• Make and confirm reservations for guests
• Ensure proper room allocation
• Register and check guests in
• Confirm relevant guest information
• Verify guest's payment method
• Verify and imprint credit cards for authorization
• Issue room keys and direct guests to their rooms
• Maintain clear and accurate records of guest room bookings
• Compute all guest billings, accurately post charges to guest rooms and house accounts
• Receive and transmit messages for guests
• Retrieve mail, packages and documents such as faxes for guests
• Listen and respond to guest queries and requests both in-person and by phone
• Provide accurate information about local attractions and services
• Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
• Complete and maintain any incident reports, daily activity reports or other reports requested by management
• Manage conference room bookings and scheduling close guest accounts and check guests out review accounts and charges with guests during the check-out process
• Process accurate payment of guest accounts
• Inform housekeeping when rooms have been vacated and are ready for cleaning
• Monitor visitors to the hotel
• Enforce rules and policies of the hotel to maintain a neat and orderly front desk and reception area.

Requirements

• Candidates should possess a Bachelor's Degree with a minimum of 2 years of work experience.

Method of Application
Interested and qualified candidates should send their Application Letter and CV to: recruitment@corinthiavillahotel.com using the Job position as the subject of the email.