Receptionist & Telemarketer

About Midas Project

Creating a sustainable future in the educational and social enterprise sector entails meeting up with the challenges of a fast-changing and unpredictable globalized world through innovations. Midas Project is a next-generation technology development startup that focuses on driving innovation in education sector and helping to create, nurture and develop social enterprises.

It allows for sharing of African stories and a social support system, via its hub initiative. We are a community of social innovators leveraging technology to proffer solutions to societal problems.

Job Description: 

The Receptionist/Telemarketer will be responsible for clerical and front desk duties, while handling a high call volume of inbound and outbound calls, generating new presentation appointments for sales force, work with prospective and active clientele to identify, qualify and schedule sales opportunities. 

Duties & Requirements: 

- Receiving and attending to visitors 

- Take messages, transfer calls to appropriate office, and seek out information as appropriate in order to respond to inquiries  

- Open, sort, and review mail

- Distribute mail to the appropriate person

- Schedule courier pick-ups and deliveries

- Provide support and back up for several functions within the administrative department

- Comfortable making outbound calls to clients, prospects and setting appointments

- Maintain records of contacts and activity

- Scheduling appointments

- Managing production trackers and reports

- Perform other duties as assigned

Qualifications & Requirements: 

- A first degree

- 2 to 3 years’ experience in a services environment 

- Excellent MS Office skills with particular emphasis on Outlook, Word, and Excel 

Good keyboarding skills 

- Strong customer-service orientation 

- Ability to multi-task 

- Strong sense of the need for confidentiality and discretion in communications 

- Energetic and self-motivated team player 

- Excellent communication skills and strong organizational skills 

- Functions well in a fast-paced environment

- Great phone voice

Added Advantage: 

- Young candidate with good research skill encouraged

- Multi-country education or work experience with diversity in function

- Good communications and looks

- A Nigeria lover or neutral