Recovery Officer at Citygate Consumer Credits

Citygate Consumer Credits (3C) is a product of Citygate Global, a registered money lending company with Head Office in Lagos. The product was designed to take care of personal need of professionals (salary earners) and small scale businesses especially those that lack access to credit facilities from our financial institutions. Citygate Consumer Credits (3C) is recruiting to fill the positions of:


Job Title: Recovery Officer
Location: Lagos
Job Description

• Create a recovery management environment of an acceptable quality in terms of established credit guidelines
• Interact with customer to obtain additional credit information
• Check for credit viability on request for extended terms and evaluate various adjustment
• Maintain bad debt recovery records
• Negotiate payment programs with delinquent customers
• Monitor violations of credit policies, provide analysis conclusion and recommendation
• Tracking of various stages of cumulative loan outstanding and alerting management of the required step that must be taken to ensure full recovery in line with our recovery process
• Loan /remedial management that is factoring in the interest till date and restructuring plan
• Spooling of recovery report on Bankone software
• Generating the outstanding for Non-performing loan through the software
• Work with Relationship Manager during transition to recovery to gain in sight in the history of the loan
• Actively monitor the financial performance of all loan within the officer assigned portfolio
• Work with the legal and remedial team at the head office throughout the legal process and provided direction as required
• Conduct credit check on customers

Qualification required:

• Must have at least 2 years’ experience in related functions.
• Evidence of professional qualifications will be an added advantage
• University Degree in a related subject.
• Problem solving and good negotiation skills is required