Relationship Manager Job at FairMoney

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Position: Relationship Manager
Job Location: Lagos
Employment Type: Full-time

Job Description

• The Relationship Manager will drive offline merchant acquiring businesses (Chain Stores, restaurants, Supermarkets, FMCG, Pharmacy, Betting, etc.), and develop strategies to increase sales revenue.

Roles and Responsibilities

• S/he will be responsible for driving the business of Merchant acquiring in the different merchant sectors (Supermarket, Pharmacies, Filling Stations, Eateries & Restaurants, Lounge and Bar and Hotels), within the Region, and developing & deploring strategies to increase sales revenue.
• Developing plans and strategic initiatives for growing the Merchant Acquisition business and achieving the company's sales goals;
• Monitoring market trends and providing regular competitor feedback to the Merchant Acquisition Manager.
• Have a good understanding of the business's products or services and be able to advise others about them.
• Managing and leading the Merchant acquisition team within the Region, to deliver profitable growth.
• Daily, Weekly, and Monthly monitoring of the KPI of the Merchant team within the assigned Region, ensuring all targets are met and exceeded consistently.
• Drive the KAMs to ensure they hit all KPIs for the individual teams.
• Hit target quotas for set KPIs for the Region(Transaction value, volume, and revenue).
• Follow up with Merchants and ensure active and inactive merchants are visited and if need be, mobilize retrieval of POS from inactive business partners within the region.

Requirements

• Bachelor's Degree in Sales and Marketing or related fields.
• 6 to 8 years of experience in the Merchant business.
• Must have an Android phone.
• Proven experience managing a high-performance sales team.
• Ability to motivate a team of Sales Managers for performance.
• Extremely flexible, result-oriented, and hardworking with a strong track record of success.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.