Relationship Officer Job at Unified Payment Services Limited

UP otherwise known as Unified Payment Services Limited is Nigeria's premier Payments & Financial Technology company founded in 1997 by a consortium of leading Nigerian banks. UP operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Position: Relationship Officer

Job Location: Lagos
Employment Type: Full-time

Job Objective(s)


  • Marketing and sales of UP’s Value Added Services to ensure financial targets are met.

Duties & Responsibilities

  • Win new business from clients and manage relationship with clients to grow the existing business.
  • Resolves or treat customer’s issue/request promptly.
  • Work with Head of Department (HOD) to develop/upsell existing business to clients, and identify and pursue new business opportunities for Payarena Value Added Services.
  • Monitoring of various wallet balances and funding as at when required. Monitoring of daily sales, identifying trends, behavior and pattern of products and channels.
  • Marketing of all value added services product and ensuring that financial targets are met.
  • Collation of tasks from internal and external call notes/meetings.
  • Strategic partnership in signing up billers.
  • Onboarding agents to ensure growth of each biller transactions.
  • Manage efficient receivable circle with clients.
  • Conduct periodic review of existing product documentation and ensure they align with new business objectives and regulatory directives.
  • Provide support for all other departmental activities/tasks as may be required be the HOD.

Job Requirements

  • A minimum of First Degree / HND in any Management Science / Social Science-related discipline preferably in Business Administration and Marketing.
  • 2 - 5 years of post NYSC experience in business development or Value Added Services related roles.