Restaurant Manager Job at Royal Residence
Royal Residence Lagos is a 5-star boutique hospitality brand owned by Design Union Limited. It is situated within the ultra luxury facility called Eden Heights.
We are recruiting to fill the position below:
Job Position: Restaurant Manager
Job Location: Victoria Island, Lagos
Employment Type: Full-time
Job Description
- We require the services of a Restaurant Manager to handle our fine dining restaurant:
- Coordinating daily restaurant management operations.
- Delivering superior food and beverage service and maximizing customer satisfaction.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products.
- Responding efficiently and accurately to restaurant customer complaints.
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant’s good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads).
- Train new and current employees on proper customer service practices.
- Implement policies and protocols that will maintain future restaurant operations
Requisite Qualifications
- BSc Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus
- Minimum of 5 years of experience in similar position.
Required Skills:
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Strong leadership, motivational and people skills
- Acute financial management skills
- Proactive and keen eye for details
- Familiarity with restaurant management software, like hotelplus.
- Proficiency in the use of Enterprise wide software such as Hotelplus
- Good knowledge of MS Office/Excel and Power point.
Method of Application
Interested and qualified candidates should send their CV to: hr@designunion.biz using the Job Position as the subject of the mail.
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