Restaurant Supervisor Job at Food Shack Mega Concept

Food Shack Mega Concept is a Lagos-based restaurant that is known for its delicious burgers and frozen drink. The restaurant has a cosy ambience that sets it apart from usual loud social scene in Lagos.

We are recruiting to fill the position below:

Job Position: Restaurant Supervisor

Job Location: Lagos
Employment Type: Full-time

Job Overview

• The Restaurant Supervisor is responsible for managing and leading the restaurant team to deliver an exceptional dining experience.
• This role involves overseeing daily operations, ensuring quality service, and maintaining a positive work environment.

Key Responsibilities

• Supervise and coordinate the activities of restaurant staff.
• Train and mentor staff to maintain high standards of service.
• Implement and uphold service standards and policies.
• Oversee daily restaurant operations, including opening and closing procedures.
• Monitor inventory levels and coordinate with the kitchen to ensure timely food preparation.
• Implement and enforce health and safety standards.
• Schedule and organize staff shifts to ensure optimal coverage.
• Ensure excellent customer service and address customer concerns or complaints promptly.
• Monitor and maintain a welcoming atmosphere for guests.
• Ensure food and beverage quality meets established standards.
• Conduct regular inspections to maintain cleanliness and hygiene.
• Monitor compliance with food safety regulations.
• Assist in managing budgets and controlling costs.
• Monitor sales and recommend strategies to increase revenue.
• Implement cost-saving measures without compromising quality.
• Conduct performance reviews and provide constructive feedback to staff.
• Identify training needs and organize relevant training sessions.
• Foster a positive work environment and promote teamwork.
• Handle administrative tasks such as payroll, scheduling, and reporting.
• Maintain accurate records of sales, expenses, and employee performance.

Qualifications

• High School Diploma or equivalent. Additional education in hospitality or related fields is a plus.
• Proven experience in a supervisory role within the restaurant industry.
• Strong leadership and communication skills.
• Knowledge of food safety and health regulations.
• Excellent customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Basic understanding of restaurant financials.

Method of Application
Interested and qualified candidates should send their CV to: hrfoodshack@gmail.com using the Job Position as the subject of the mail.