Sales Manager Job at Paga Limited

Paga is a licensed financial services company and a leading payments company in Nigeria with a massive transformative purpose - to make it simple for one billion people to access and use money. It was founded on the simple belief that the ubiquity of mobile phones can be leveraged in building an ecosystem that enables people to digitally send and receive money and creating simple financial access for everyone.

We are recruiting to fill the position below:

Job Position: Sales Manager

Job Location: Yaba, Lagos
Employment Type: Full Time
Department: Doroki
Reports To: General Manager, Sales & Distribution

About Doroki

• Doroki is a collaborative commerce product developed to digitize Small and Medium Enterprises (SMEs’) business operations. SMEs’ business needs are growing quickly, and Doroki is well-positioned to meet these needs.
• Doroki provides a dynamic all-in-one point-of-sale solution to simplify and manage merchants’ Billing, Inventory, Payments, Credit sales, eStore, CRM and loyalty Program, and much more.
• The product is focused on increasing affordability and inclusivity for SMEs to digitize their business operations and make and accept digital payments through a mobile device in emerging markets like Nigeria.

About the Role

• Our sales team is the engine that drives the acquisition, growth, and expansion of the market reach of our business solutions.
• We’re seeking a qualified sales manager who can help keep this engine running with their own sales skills as well as the leadership of a team of driven Key account managers.
• The ideal sales manager must have deep experience with the entire sales process, excelling at lead generation, relationship building, and deal closing.
• To be successful in this role, you will need to be comfortable with creating processes and execution strategies, leading a high-performance sales team, and spending significant time in the field (leading from the front) meeting the merchants and working with them to exceed set targets.
• You must be someone with a strong ability to influence and work collaboratively across teams.
• The ideal candidate must have a demonstrated track record in sales team management, key merchant recruitment and management and should have produced meaningful sales revenues within a similar industry.
• We’re looking for a quick learner who has strong negotiating skills - someone with a successful track record who can inspire the same performance in others. The role demands a leader who has a sharp mind and the ability to coach, advise, motivate, or replace sales representatives while building and maintaining a high-performance team across the nation.
• The candidate must also have demonstrated skills in driving volumes, relationship building, monitoring, and evaluating results to implement strategies.
• The candidate must also have demonstrated an ability to motivate a team, provide leadership and mentorship, and understand how to grow sales employees.
• You will also need to be someone who cares about others, is relatable, trustworthy, takes initiative, is calm under pressure, and has great communication skills - verbal, non-verbal, and written.

Primary Responsibilities

• Create and execute a strategic sales plan that expands our merchant base and extends Doroki’s national reach.
• Achieve overall commercial targets set for the Doroki sales team; by managing and overseeing that the targets are in line with the objectives, numbers, and general goals
• Develop key growth sales strategies, tactics, and action plans for the team.
• Prospect, onboard, and meet with potential clients and grow long-lasting relationships that address their needs.
• Expand relationships with existing and new top merchants by connecting with key stakeholders and proposing insights that deepen trust and provide opportunities to grow
• Work closely with internal departments to co-create new operational advantages and solve challenges that may impact or affect merchants
• Communicate important company updates to the team and ensure that the information is understood.
• Plan and direct the day-to-day activities of the team towards the achievement of set targets and ensure the efficient utilization of resources
• Use trends to engage proactively, and support merchant business by introducing new ways to optimize channel
• Engage the product team where required to provide user experience and required enhancement for product usage improvement
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying emerging markets to find new sales opportunities.
• Identify knowledge gaps within the team and develop plans for filling them.
• Mentor & Coach account managers on practical strategies and methods for closing sales and managing partners/key accounts
• Work with relevant internal teams to ensure that merchants get adequate support and proper communication to drive satisfaction and usage
• Tracking and analyzing sales statistics based on key quantitative metrics.
• Making data-informed decisions to drive performance and resource allocation.

Knowledge and Skill Requirements

• Bachelor’s Degree from an accredited university or college
• At least 7 years of relevant experience in sales
• Strong analytical and problem-solving skills
• Must be able to work in a high-velocity, high performance environment.
• Must be able to develop and communicate competitive landscape analysis
• Proficient in the use of sales CRM tools.
• Provide outstanding customer service

Key Competencies:

• Strong leadership
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Company and Customer expertise
• Skilled negotiator
• Value based selling
• Strong ability to motivate, influence and advice people
• Strong planning and organizational skills
• Attention to detail
• Ability to multi-task and manage competing priorities
• Good judgement and decision-making ability
• Excellent communication skills - verbal, non-verbal and written
• Strategic thinking skills
• Problem solving skills.

Note: We are an equal opportunity employer and value diversity inclusion. We do not discriminate on grounds of colour, race, nationality, religion, age, ethnic origin, disability, gender, marital status, or sexual orientation in our employment practices.