Senior Operations Support Agent Job at FedEx Express

FedEx Express - Connecting people with goods, services and ideas creates opportunities and improves lives. At FedEx, we believe that a connected world is a better world, and that belief guides everything we do.

We are recruiting to fill the position below:

Job Position: Senior Operations Support Agent

Job Location: Lagos


Position Summary

  • Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
  • Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.
  • For complex issues, may escalate to senior team members.

Qualifications

  • Candidates should possess relevant qualifications
  • Accuracy & Attention to Detail
  • Interpersonal Skills
  • Microsoft Office & PC Skills
  • Planning & Organizing Skills
  • Problem Solving Skills
 


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