Social Media Content Coordinator Job at Multichoice Nigeria

The MultiChoice Group is a multinational media and entertainment group headquartered in South Africa, Dubai and the Netherlands with principal operations in pay television, video entertainment, advertising and content security. Brands within the Group include DStv, GOtv, SuperSport, M-Net, DStv Media Sales, Showmax and European-based content security leader Irdeto. We’re proud to say we serve 14 million households across 50 African markets, with a successful history of identifying and adapting to industry trends, allowing us to continuously deliver the best in entertainment.

Our strength lies in focusing on local language and culture, promoting an entrepreneurial spirit and being powered by a talented and dedicated workforce. By joining our team, you can help us achieve our objectives of expanding our pay-TV and SVOD (Subscription Video On demand) subscriber bases, improving advertising sales, spearheading cutting-edge technology, supporting local content and providing an exceptional customer experience.

We are recruiting to fill the position below:

Job Position: Social Media Content Coordinator (MAH)

Job Location: Lagos, Nigeria (On-site) 
Job Type: Full-time 
Level: Mid-Senior level
Reports to: Manager, Social Media
Key Customers: Showmax

Purpose of the Position

• Create unique, engaging and hyper-local social media content to grow audiences in Kenya, Nigeria and Ghana
• Focus on daily engagement and tactical community-building activities
• Work with the community mangers to drive brand love and positive sentiment.

Key Performance Objectives
Operational Delivery:

• Plan, brief and execute social media content for Shomwax Kenya, Ghana and Nigeria
• Support key local and international content; partnerships; product and other brand relevant campaigns
• Identify relevant tactical social media content and customer opportunities to grow brand love
• Assist in the coverage of events and work out-of-office hours as needed
• Available for after-hours posting or monitoring of social channels as needed
• Oversee Showmax related influencer campaigns
• Social media reporting and insights
• Proactively looking for new opportunities + monitoring of trends
• Manage PCAs of Showmax related competitions on social media.

Qualifications
Essentials:

• Diploma

Preferred:

• Degree advantageous

Experience:

• Minimum of 5 years’ experience in a social media content management focused role
• Minimum of 3 years’ experience in community management
• Proven ability to create high performing content for Facebook, Twitter and Instagram
• A clear understanding of social media metrics and how to report on them
• Up-to-date with relevant industry trends
• Clear understanding of the East and West African entertainment landscape.

Technical Competencies:

• Content creation
• Community management
• Social reporting
• Advanced copywriting skills
• Resourceful, creative, decisive
• Excellent organisational skills
• Ability to deal effectively with teams and individuals at all organisational levels
• Meet deadlines and complete tasks within a timeous manner
• Ability to perform under pressure.

Behavioural Competencies:

• Attention to detail
• Accountability
• Teamwork
• Delegation
• Interpersonal Support
• Perseverance
• Motivating
• Prioritization
• Analytical Thinking.