System Administrator Recruitment at Bfree Africa

BFREE was founded in 2020 by digital lending executives that were deeply unsatisfied with the existing credit collection infrastructure in emerging markets. Backed by leading African Venture Capital funds we are now reinventing credit collection step by step to make the process more efficient, scalable, and user friendly while giving customers back control over their financial health. 95% of customers in debt rate their experience with BFREE at 'Good' or 'Excellent' - that's crazy good.

We currently have operations in Nigeria and Kenya but are aggressively planning to expand to India, Brazil, Mexico, Colombia, Indonesia, and Thailand over the next months and years.

We are recruiting to fill the position below:

Job Position: System Administrator
Job Location: Illupeju, Lagos
Employment Type: Full-time

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.)
• Check computer hardware (HDD, mouses, keyboards, etc.) to ensure the functionality
• Set up call centre dialers and CRM tools
• Management of internet and call facility and its efficient running
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders.

Preferred Experience / Qualifications

• Degree in Computer Science, Engineering or relevant field
• 4 years of work experience.
• Proven experience as system admin or relevant position
• Excellent diagnostic and problem-solving skills
• Excellent communication ability
• Outstanding organizational and time-management skills
• In-depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).