Technical Project Manager Job at Astract9

Astract9 is a full-service Digital Solutions company that has been crafting digital experiences through different mediums, from web and mobile websites / applications to Data management solutions, content creation and everything in between.

We are recruiting to fill the position below:

Job Title: Technical Project Manager

Location: Lagos
Commitment: Full-time position

Job Description

• We are looking for a Technical Project Manager to oversee operations, direct project management and costumer success strategies.
• In general, be responsible for overseeing and supervising delivery of layered projects and making sure all arms of the agency work in a synchronized manner.
• The Technical Project Manager is responsible for managing digital projects, supporting the development and design team, overseeing customer service, communications and general operations management.

Job Responsibilities

• Manage projects (including software development, digital marketing, communications and design) with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.
• Develop comprehensive project plans that merge customer requirements with company goals and coordinate various teams and technical personnel during all project phases, from initial development through implementation.
• Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.
• Communicate proactively with all involved stakeholders to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Oversee content development and communications strategies for branding and communications projects and tasks - for company and clients.
• Work with Lead Strategist to prepare project proposals, tenders, EOIs and other necessary documents for project pitches and lead prospecting purposes.
• Spearhead senior account management, mastermind strategic partnerships and manage high profile clients and stakeholders.
• Drive customer success strategies, oversee junior customer success associates, maintain a detailed understanding of products and services, assist customers with questions and suggest the best solutions for their needs.

Remuneration / Conditions

• Salary: N100,000 - N180,000 / month.
• Commitment: Full-time position
• Hours of work: 50 hours per week, the usual working hours are from 9:00 am - 5:00 pm WAT.
• There will be a requirement from time to time to start work earlier or finish later as the role dictates.

Qualifications

• Bachelor's degree with at least two years post NYSC experience in the technology and online services industry.
• Technical experience managing project lifecycle (preferably in an agile environment) including but not limited to software, content development, digital marketing, social media, branding and visual design.
• Excellent writing skills required for preparing proposals, documents and presentations.
• Familiarity with agile project management tools like slack, Trello, asana, JIRA etc.
• Extensive leadership experience and strong teamwork abilities
• Excellent problem-solving, communication and interpersonal skills
• Proven experience interacting with customers, clients or stakeholders in some capacity.