Telesales / Customer Care Agent Job at Capsgain Solutions

Capsgain Solutions is a full range eCommerce company. We research, design, develop and market products that makes life easier and better using the latest eCommerce systems and tools

We are recruiting to fill the position below:

Job Position: Telesales / Customer Care Agent

Job Location: Lagos
Employment Type: Full-time

Job Description

• We're on the lookout for individuals with a knack for telesales and exceptional customer support skills.
• If you  are passionate about delivering top-notch telesales or customer service, this is the opportunity for you.
• Be part of our success story and contribute to our customer satisfaction journey. 

Key Responsibilities

• Outbound Calls: Initiate outbound calls to potential customers from provided leads.
• Sales Targets: Meet and exceed monthly sales targets and performance metrics.
• Customer Service: Provide exceptional customer service by addressing client questions, concerns, and offering accurate information about our products.

Qualifications

• Candidates should possess HND / B.Sc Degrees with 1 - 2 years of relevant work experience in telesales or customer service
• Sales Aptitude: Demonstrated ability to close deals, achieve sales targets, and handle objections and rejections effectively.

Note: If you are ready to contribute to our thriving e-commerce environment and have a passion for sales, we encourage you to apply for this position.