Telesales Representative Job at Aitechma

At Aitechma, we are dedicated to creating the best apps that run on mobile, web, and desktop platforms. We do this with one aim in mind; improving your business beyond your dreams in the shortest time possible.

We are recruiting to fill the position below:

Job Position: Telesales Representative

Job Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for a well-spoken telesales representative to be responsible for soliciting sales and donations over the telephone.
• The telesales representative's responsibilities include contacting potential customers, reading from a prescribed script, focusing on customer needs to close sales, and documenting customer information, purchases, and reactions.
• A successful telesales representative has excellent communication skills as well as sales ability. You should be meticulous in keeping records, and able to handle all aspects of making a sale.

Roles and Responsibilities

• As a Telesales Representative you’ll be expected to sell the products and services of the company you work for by calling prospective clients.
• You may also be carrying out market research, so you won’t necessarily be stuck to the phone.
• Initiating sales with potential customers over the phone.
• Asking questions to engage customers and keep the conversation going.
• Listening to the customers' needs to generate repeat sales.
• Gathering and documenting customer information, payment methods, purchases, and reactions to products.
• Keeping up to date on all products and informing customers of new products.
• Answering customers' questions on the products.
• Meeting sales quotas.

Qualifications, Competencies and Skills

• Degree in business, marketing or any other related field
• Experience in the area of sales is a plus
• Ability to stay professional and focused in stressful situations
• Strong customer orientation and communication skills
• Ability to work towards strict targets
• Appealing appearance on the phone
• Creative thinking skills
• Working knowledge of relevant computer software.