VAS Application Support Analyst at Dahfex Global Solutions

Dahfex Global Solutions (DGS) is a dynamic Telecoms VAS company that specializes in delivering customer-centric and revenue-driven Value Added Services to Mobile Network Operators. At DGS, we are committed to providing practical, cost-effective and innovative solutions to daily business challenges ‎with strategic planning, analysis and excellent execution skills and capability.

We are recruiting to fill the position of:

Job Position: VAS Application Support Analyst
Job Location: Lagos

Job Summary

• The candidate will be responsible for effective design, development, implementation and management of varying web and database applications including server management.

Job Description

• Responsible for Windows server management and database management.
• Reporting, monitoring activities on the VAS Applications/platforms, performance, system Analysis and improvement
• Resolving escalated customer and/or MNOs complaints.
• Participation in products conceptualization, development, integration including UAT, deployment and post launch activities.
• Design, develop, and implement Web Applications that will interact with MNOs’ platforms.
• Testing, integration, implementation and maintenance of deployed VAS applications and services on the MNOs’ platforms.

Candidate Qualifications

• Bachelor's Degree or HND with a minimum of 2nd class upper in Computer Science, Engineering and any other relevant fields.
• Proven leadership ability with excellent interpersonal communication skills.
• Must have a sharp business development focus and demonstrative innovative approaches.
• Must be a self-starter, someone who demonstrates by getting out in the marketplace
• Strong analytical skills able to draw conclusions from data, management information and trends
• Knowledge of Telecommunications VAS ecosystem will be an added advantage.
• Minimum of 2 years’ work experience in the Telecommunications industry.
• Able to operate in a performance driven organization.
• Must be result-oriented and move fast to meet customer needs.

Required Skills

• Strong knowledge of Microsoft SQL Server development and administration skills. Problem Solving and Troubleshoot
• Foresight to anticipate and address potential issues before they become issues.
• Ability to manage time effectively and adapt quickly to changing priorities.
• Working knowledge of SQL Databases & basic network configuration.
• Ability to work independently under pressure with minimum supervision a university degree with relevant experience.
• A minimum of two (2) years’ experience post NYSC with experience in database management, Windows server management, web application management, VPN configuration with a proven record of success.
• Ability to troubleshoot and solve problems.
• Experience in any of the development languages/environments PHP, C++.NET (C#, VB), ASP, JavaScript, JQuery, XML, soap language etc.
• Knowledge of Windows OS and LINUX/UNIX operating systems.

Deadline
21st September 2017.

Application Method
All qualified candidates should send their CV's to: careers@dahfexglobalsols.com indicating position applied for as the subject of the mail.

Note: Only candidates residing in Lagos should apply for this position and only shortlisted candidates will be contacted.