Administrative / Program Officer Job at Del-York Group

Del-York Agency is Africa's leading marketing communication agency with expertise in media buying and selling, creativity, marketing, PR, production and market insight. We are cultured to fit solely into our client's objective, to deliver excellent strategy which brings over-whelming results. Del-York Agency is dedicated to offering full-fledged service all across the nation, from banks to corporate organizations, government, artist or individuals.

We are recruiting to fill the position below:

Job Position: Administrative / Program Officer
Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• The Administrative/Program Officer will be the first point of contact for visitors and callers to the organization. This role involves managing the front desk operations, providing administrative support, and ensuring a welcoming and efficient environment for guests and staff.
• This role will also be responsible for assisting with the planning, implementing, and monitoring of programs and projects within the NGO.
• This role involves working closely with program teams, stakeholders, and beneficiaries to ensure the effective delivery and impact of the organization's initiatives.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly and direct them to the appropriate personnel or department.
• Manage the reception area, ensuring it is clean, tidy, and well-organized.
• Address inquiries and resolve any issues promptly and efficiently.
• Assist with the coordination of program activities and ensure they align with the organization's goals and objectives.
• Liaise with partners, stakeholders, and beneficiaries to facilitate program delivery.
• Assist with general administrative tasks, including filing, data entry, and correspondence.
• Schedule appointments and meetings, and manage meeting room bookings.
• Handle incoming and outgoing mail and deliveries.
• Maintain a visitor log and issue visitor badges as necessary.
• Organize monitoring and evaluation processes to assess program impact and effectiveness.
• Collect and analyze data to inform program decisions and improvements.
• Prepare regular reports on program progress, challenges, and outcomes. Assist with the facilitation of training sessions, workshops, and other capacity-building activities.

Qualifications

• Bachelor’s Degree in Office administration or any other related field
• Previous experience in an administrative or program officer role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to work independently and handle confidential information.

Method of Application
Interested and qualified candidates should send their Resume to: recruitment@delyorkgroup.com with "Admin/Program Officer" as the subject of the email.